About BoomPop, Inc.

Who We Are

At BoomPop, we believe in the importance of bringing people together. Since 2020, we've been transforming the way people gather, making it easier, more engaging, and truly unforgettable. We combine a top-notch event planning team with cutting-edge AI technology to make planning events as easy as shopping online.

We’ve organized critical events for over 6,000 clients, including Google, Nike, and Accenture, bringing together more than 300,000 attendees. And we're just getting started.

We have raised over $35M from top-tier investors, including Atomic, ACME Capital, and Alex Rodriguez (A-Rod).

Why Join Us?

The world of work is changing, and BoomPop is leading the charge. With remote work on the rise, companies like Airbnb, Salesforce, and Shopify are embracing a new mantra: “Offsites are the new office.”

The group travel and events industry is booming, and we're at the heart of it. Businesses are shifting their budgets from traditional office spaces to in-person experiences. Group travel, which was already a massive part of the $900 billion corporate travel industry, is growing even faster now.

Join us and be part of a world-class team that's redefining the future of travel and events. You'll find endless opportunities for growth, the chance to work with top-tier clients, and the thrill of making a real impact on the world.

Mission: Essence of the Job

The Event Services Team’s mission is to partner with our clients to help them build thriving cultures and achieve company goals through creatively curated and expertly planned in-person experiences.

As an Event Manager, you will contribute to this mission by planning, coordinating, and executing a diverse range of client events with exceptional customer service, unwavering adaptability to changing client needs, and a strong focus on exceeding team goals.

Top 3 Priorities

Meet and exceed NPS and CSAT targets
Event budget management that protects and improves margins
Improve client retention through exceptional planning, product delivery, and account management across owned accounts

Within 30 days:

Complete onboarding and training on BoomPop’s event planning systems, tools, and Standard Operating Procedures (SOPs)
Familiarize yourself with the BoomPop Product
Shadow senior event team members on active events to understand internal workflows, vendor relationships, and client touchpoints
Begin managing events with support from your Team Lead
Build strong relationships with cross-functional partners in Sourcing, Product, Sales, and Customer Success

Within 60 days:

Fully own and lead a full book of events from planning through execution, including vendor sourcing, budget management, and client communication, with minimal shadowing from your Team Lead
Hit client satisfaction (NPS and CSAT) targets across owned events
Surface opportunities to improve event planning efficiency or client communications and propose SOP updates
Contribute feedback to the Product team on pain points or opportunities within the BoomPop event platform

Within 90 days:

Serve as a trusted advisor to clients, providing strategic guidance and innovative event solutions
Continue to meet and exceed client satisfaction (NPS and CSAT) and net revenue targets across owned events
Deliver consistent feedback to improve systems and workflows that enable team scalability
Be recognized by peers and leadership as a reliable, proactive partner across all departments
Play a key role in client retention through stellar event execution and thoughtful post-event follow-up

Competencies

Event Management. Able to successfully manage multiple events through strong project management and capable of solving problems proactively.
Customer Service Excellence. Exemplifies unwavering excellent service through a client-obsessive mindset and execution.
Communication & Collaboration Communicates effectively through all required channels and is recognized as a team player who collaborates cross-functionally to achieve goals.
Strategy & Innovation. Plans strategically to meet company goals and objectives, and consistently seeks innovative ways to produce great work
Self Management. A true self-starter who requires very little oversight but is receptive to feedback and coachable.

What you'll do

Design, plan, and execute 8-12 client events simultaneously
Develop detailed event strategies, including budgets, timelines, and resource allocation
Source, negotiate, and manage vendor relationships, ensuring top-tier service within budget constraints
Build and maintain strong relationships with clients, ensuring clear communication and satisfaction throughout the planning process
Educate clients on industry best practices, trends, and strategic recommendations to ensure successful, innovative, and budget-friendly event execution.
Go above and beyond to deliver exceptional customer experiences, driving client retention and referrals
Follow and refine Standard Operating Procedures (SOPs) to optimize event planning processes
Provide feedback to enhance tools, systems, and workflows, contributing to our mission of building a scalable and tech-enabled organization
Meet or exceed event booking and profit margin goals, including upselling additional services
Strategically manage client budgets to maximize event impact while driving decisions that support BoomPop’s net revenue objectives and preferred vendor utilization.
Immerse your day-to-day planning operations in BoomPop’s product to help inform product development and improve the UX

Qualifications

5+ years of experience in end-to-end event management, including sourcing, vendor management, planning, coordination, execution, and budget management.
Exceptional communication and negotiation skills with vendors and venues
Strong adaptability and problem-solving skills
Excelling in project management skills and experience, prioritizing a high volume of tasks
Strong executive presence and ability to present information to a variety of senior leaders
Proven ability to be creative and innovative in planning in-person events
Hospitality experience is highly preferred
Willing and able to travel up to 10% of the year for onsite event execution, client meetings, and team collaboration.

Benefits & Perks

Competitive salary + equity, with tons of room for career growth
Company sponsored 401(k)
Generous PTO
Paid parental leave
Flexibility to work from anywhere
Amazing annual team-wide and department offsites
World-class medical, vision, and dental plans with 100% employee contributions covered + 80% dependent contributions covered
$50/month phone stipend

Occasional Travel: Connecting is in our DNA, please note that we anticipate roughly 6-8 nights of travel per year for this role.

Total Compensation Package; Including Benefits and Stock:

Base: $85,000 - $110,000 a year, Depending on experience and qualifications
Bonus: $10,000 a year; Depending on business and personal milestones achieved
Medical, vision, dental, life: $10,000 - $16,000 a year; Depending on Individual or Family Plan
Equity: Our vision is to take BoomPop to the moon 🚀

Please note that this is a fully-remote opportunity.

We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

BoomPop is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. BoomPop considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

For California-based applicants: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, BoomPop will consider for employment qualified applicants with arrest and conviction records.

If you have any questions or if you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please contact us at talent@boompop.com.