Sales Operations Manager

Core Sales Operations  

• Manage and maintain Salesforce CRM data integrity, including pipeline management, reporting, and forecasting. 
• Support sales leaders with performance analytics, dashboards, and KPIs to drive informed decision-making. 
• Partner with Finance to ensure accurate revenue tracking, invoicing, and deal bookings. 
• Optimize sales processes to improve efficiency and compliance across the sales cycle. 

Engagement Platform–Specific Operational Controls  

• Consumption Analysis: Conduct thorough usage analysis for each Engagement Platform client to ensure accurate billing for all consumption-based services. 
• Purchase Order Oversight: Implement and manage controls for the generation and administration of purchase orders, ensuring they are issued in a timely and compliant manner. 
• Contract Administration: Oversee contract lifecycles for Engagement Platform customers, ensuring all active clients have a signed agreement, and proactively manage renewals or amendments. 
• Contract Validation: Develop and enforce a comprehensive checklist for validating all new contracts and renewals, including pricing, service levels, and contractual terms. 
• Contract Transfer: Manage the migration of existing contracts to CoreMedia Portugal, and where no contract exists, ensure execution of CoreMedia’s terms and conditions.

• 3+ years’ experience in Sales Operations or Revenue Operations, preferably in a software/SaaS company. 
• Proven track record working with ACV-based sales models and long-cycle enterprise deals. 
• Expert user of Salesforce CRM (Sales Cloud). 
• Strong understanding of contract administration and purchase order processes. 
• Analytical mindset with proficiency in Microsoft Office; ability to interpret and present data effectively. 
• Excellent organizational skills and attention to detail. 
• Strong communication skills in English (written and verbal); Portuguese is a plus.

• A hybrid working model (remote + office)
• Flexible working hours
• An onboarding program to guide you through all the company's departments
• Several amenities and perks
• Unique office space in the historical centre of Porto 
• All the benefits of a large corporation combined with an informal and friendly environment
• A commitment to your development (we enjoy sharing and learning), with a career plan and regular feedback (regular 1-1 meetings and performance reviews)
• Health insurance