Company Description

About Sia

Sia is a next-generation, global management consulting group. Founded in 1999, we were born digital. Today our strategy and management capabilities are augmented by data science, enhanced by creativity and driven by responsibility. We’re optimists for change and we help clients initiate, navigate and benefit from transformation. We believe optimism is a force multiplier, helping clients to mitigate downside and maximize opportunity. With expertise across a broad range of sectors and services, our 3,000 consultants serve clients worldwide from 48 locations in 19 countries. Our expertise delivers results. Our optimism transforms outcomes.

About Sia Experience-Creative

Sia Experience is the full-service creative agency within Sia. In the SiaX-Creative business line, we combine creative, CX, marketing, and deep AI expertise with industry leading knowledge to deliver impactful, growth-focused solutions for our clients. By bringing together agencies known for creating standout work for leading brands, Sia is building SiaX into a premier player in the creative and digital agency space—pairing the speed, creativity, and independence of top boutique shops with the reach and resources of a global network.

At SiaX we’re nimble, deeply collaborative, and known for delivering high-impact work with lean teams. As strategic partners to our clients, we focus on building brands and delivering growth for clients that are aiming to break through creative barriers and accelerate digital transformation.

It’s an exciting time to join us. SiaX has long been the agency behind some of the world’s biggest brands—now we’re expanding, becoming one of the most recognizable names for companies that demand bold, business-driving creative. We’re shaping SiaX into the go-to agency of the future. This is your chance to be part of that growth, working alongside top-tier creatives and agency leaders to continuously evolve what a modern, full-service agency can be. Opportunities like this don’t come around often—if you want in on the next level, this is it.

Job Description

As Account Director, you successfully manage accounts, curate relationships and contribute to the overall coordination of cross-functional teams to ensure we are meeting the client goals. The right candidate will be responsible for assessing client business needs, providing strategic stewardship to the clients, aligning the internal team on business objectives, and ultimately meeting & exceeding client expectations.

You are a big thinker, incredibly organized, and enjoy building relationships. You love and understand the entire digital ecosystem across all advertising - paid, earned, owned, social, mobile, user experience, web development, analytics, etc.

What Success Looks Like:

You demonstrate keen strategic planning/oversight of project plans and engagement structure. You align the project plans and engagement structure with the agency’s financial goals including:
- Aggregating profitability (i.e. you have a deep understanding of how to structure the engagement in a strategic way to meet client goals.)
- Ensuring the work quality is delivered at the highest level, which sets us up to grow the account, but you are also cognizant of financial and timing parameters and leverage creative ways to get us where we need to be.
- Structuring the plan/resourcing strategy to maximize impact on ongoing monthly financial goals related to our revenue targets and breakeven. You are agile in thinking about assumptions we can make, things we can pull up and keeping us on track to hit these goals ongoing.
- Holding the production team accountable to the accuracy of the numbers they're reporting in context to 1) your views on the account and how/why/when we should be investing and 2) reality of what's in our systems related to the plans you know about (i.e. trust your gut)
You are effectively developing client proposals, executing SOW’s and translating client requests into actionable briefs.
Business growth is achieved because you are proactively seeking opportunities to add value, extend campaigns, recommend new projects, and build relationships.

Qualifications

At least 7-10 years of digital agency experience in managing relationships required
Solid understanding of account and project management methodology including the ability to identify and resolve issues, manage risk, and run team meetings
Proven track record in prioritizing a heavy workload
Able to meet deadlines with accuracy and minimum supervision
Superb written and communications skills
Comfortable and confident acting as a product owner
Professional, friendly demeanor with extremely strong organizational skills and high attention to detail
Ability to solve problems with keen instincts and organizational experience
Positive, professional team-player
Proven knowledge of the digital ecosystem across the entire advertising landscape (paid, earned, owned media, social, mobile, user experience, web development, analytics, etc.)
Bachelor's degree required

Additional Information

Compensation & Benefits

We believe in supporting our team professionally and personally. Here’s a snapshot of the comprehensive benefits you’ll enjoy as part of Sia.

Competitive Compensation

Annual base salary ranging between $150k - $175k, commensurate with experience and qualifications
Annual performance based discretionary bonus

Robust Health Coverage

3 Medical plans

Dental and Vision

Life, AD&D and other voluntary insurance

Tax-Advantaged Accounts

401K retirement plan

4% matching and 100% vested upon enrollment

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Health, Dependent Care, Commuter

Family Friendly Benefits

100% paid parental leave for all new parents with eligible tenure

Building Healthy Families program if enrolled through Medical plan

Time Off to Recharge

Generous Paid Time Off (PTO) policy

9 company holidays plus 1 floating holiday

Extras that Make Life Easier

College savings and student loan repayment assistance

Monthly cell phone stipend

Access to wellness programs at no cost if enrolled through Medical plan, including:

Gym membership reimbursement

LiveHealth Online virtual care

Personalized support from a Well-being Coach

Employee Assistance Program at no cost

Free confidential counseling and emotional support services

On-demand access to Emotional Well-being resources (ranging from relaxation techniques to stress management)

Diversity, Equity, Inclusion & Belonging

At Sia, we believe in fostering a diverse, equitable and inclusive culture where our employees and partners are valued and thrive in a sense of belonging. We are committed to recruiting and developing a diverse network of employees and investing in their growth by providing unique opportunities for professional and cultural immersion. Our commitment toward inclusion motivates dynamic collaboration with our clients, building trust by creating an inclusive environment of curiosity and learning which affects lasting impact. Please visit our website for more information.

Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.

Office Workplace Guidelines

Sia is committed to providing a flexible workplace environment that supports client, business, and market needs. Consultants located in our primary market office locations—New York City, Charlotte, Seattle, and San Francisco—are expected to live within a reasonable commuting distance and attend the office at least three days per week. For Consultants outside of our primary markets, we can offer more flexible in-person requirements in accordance with your location.

Work Authorization & Sponsorship 

At this time, Sia does not intend to pursue employment with applicants who will require now or in the future visa by our company for work authorization in the United States (i.e., H1-B visa, F-1 visa (OPT), TN visa, or any other non-immigrant status).