Company Description

RISK inc: An International iGaming Company Pushing the Boundaries of Entertainment

Who We Are:

An international iGaming company specializing in identifying and fostering the growth of high-potential entertainment markets. With 600+ professionals in 20+ locations, we operate in 10 countries, serving over 300,000 customers.

Always Pushing the Boundaries? You Already Belong at RISK!

Our global-scale operations are based on strong internal expertise, analytics, and data research. We have expertise in iGaming operations (sports betting, online casino), digital and affiliate marketing, tech solutions, and data analytics.

Job Description

We are seeking a motivated Junior CRM Manager to join our team! In this role, you will be responsible for driving CRM campaigns that engage and retain players through multiple channels, working closely with cross-functional teams to ensure successful execution and optimization.

Responsibilities:

Plan, execute, and monitor CRM campaigns across email, SMS, push notifications, and in-app messaging
Utilize gambling-specific CRM platforms to manage player lifecycles and automate retention workflows
Collaborate with content, product, and design teams to deliver timely and engaging campaigns
Analyze campaign performance and player data to optimize targeting strategies and customer journeys
Support A/B testing and segmentation initiatives to enhance campaign effectiveness
Assist in developing bonus and reward strategies tailored to player behavior
Ensure all CRM activities comply with regulatory requirements across different jurisdictions

Qualifications

1+ year of hands-on CRM experience, preferably in iGaming, betting, or other fast-paced consumer industries
Familiarity with CRM platforms such as Optimove, Salesforce, FastTrack, or similar
Strong understanding of communication channels including email, SMS, and push notifications
Solid knowledge of customer segmentation, retention KPIs, and campaign logic
Comfortable working with player behavior data and campaign metrics
Excellent organizational skills with the ability to manage multiple campaigns simultaneously
Detail-oriented, proactive, and collaborative mindset
English proficiency (B1-B2)

Nice to have:

Experience in iGaming industry

Additional Information

We offer:

Global Flexibility: Embrace the freedom to work from anywhere in the world, with remote work options that let you craft the perfect work-life balance.
Vacation: 20 working days.
Paid sick leave
Learning Coverage
Team Building programs
Mental Health Programs
Sport coverage
Medical insurance, dental coverage