McLeod Software is seeking a Continuous Improvement Leader to drive operational excellence across the organization. This high-visibility, relationship-driven role is ideal for a proactive problem solver who thrives in dynamic environments. You’ll lead large-scale CI initiatives, coach cross-functional teams, and work directly with leadership to improve processes, productivity, and performance.

Essential Duties and Responsibilities

Lead the development and implementation of McLeod’s continuous improvement (CI) strategy aligned with business goals
Apply CI tools (Lean, Six Sigma, etc.) to identify and resolve inefficiencies, waste, and bottlenecks
Coach department leaders and frontline staff in CI methodologies and problem-solving techniques
Deliver engaging, hands-on training sessions to build internal CI capabilities
Collaborate with cross-functional teams to implement high-impact solutions
Establish and track KPIs to measure the effectiveness of CI initiatives and drive data-informed decisions
Promote a culture of continuous learning and operational excellence

Qualifications

Minimum 2 years of experience in a continuous improvement role (more experience is a plus)
Strong background in Lean, Lean Six Sigma, or similar methodologies (certification preferred)
Excellent interpersonal and communication skills; ability to build relationships across teams
Proven success leading CI initiatives that resulted in measurable improvements
Strong analytical and problem-solving skills
Experience in service-based or technology-driven industries preferred
Bachelor's degree in Business Administration, Engineering, or related field required

Apply Today
If you’re ready to make a real impact and grow your CI career, apply now and bring your passion for improvement to McLeod Software!