People & Culture Assistant

Position Type:                   Full Time

Department:                     People and Culture

Work Location:                Markham, ON

Work Arrangement:       Hybrid (3 days in the office, 2 days remote)

Work Hours:                     Monday to Friday - standard business hours

Travel Required:             No

A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology, a dedicated in-house creative agency, and experienced, cross-functional teams. Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, Strategic Creative Services as well as HCP & Clinic Services.

Come and join our team! But first, let us tell you why we love working here:

• We are 100% Canadian with locations across the country
• State-of-the-art facilities to provide high-quality products and services
• The opportunity to be a part of a winning, high-performing team
• Collaborative, engaging workplace culture – we are passionate about our people!
• Flexible working environment that promotes a healthy work-life balance
• Diverse and inclusive culture where your talent and commitment to excellence is welcomed and valued
• High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading, in-house corporate training offered throughout the year

The Opportunity:

Sentrex is hiring a People & Culture (P&C) Assistant to ensure the smooth and effective day-to-day operation of our People and Culture function. This role provides essential administrative support to the P&C team and employees throughout the organization. The ideal candidate is a collaborative, organized, and detail-oriented professional who brings resourcefulness and an understanding of HR processes and programs. 

This key role on the P&C team will have the opportunity to be involved in the implementation and development of P&C programs and initiatives in support of the company’s growth and strategic objectives.

A Day in the Life (What you will do here):

• Provide day-to-day administrative support to the P&C team and employees, including responding promptly to employee inquiries, preparing employment letters, internal communications, reports, meeting minutes, and other correspondence.
• Maintain and update employee records and P&C documentation in a timely and accurate manner.
• Assist employees and people leaders with questions related to HRIS and HR processes.
• Provide daily support to P&C Business Partners on employee relations matters such as attendance, accommodation, performance conversations and documentation.
• Offer guidance and support to employees and people leaders on P&C policies, programs and procedures.
• Update trackers for employee status changes such as promotions, role changes, departures, and leave of absences.
• Ensure compliance with internal policies and employment regulations. 
• Support benefits administration including enrollments, changes, and responding to employee inquiries.
• Provide support for Health and Safety initiatives and practices in the workplace, as well as the Service Awards Program.
• Assist the P&C team with translations of P&C related documentation and communication (as requested.)
• Assist the P&C team with the organization and coordination of new hire onboarding, documentation, and HRIS records.
• Assist with organizing team events and schedules.
• Assist with other ad hoc requests (as required).
• Other duties as assigned by you manager

What you need to ensure you are set up for success:

• Post-Secondary education in Human Resources, or related field of study.
• 1 year of Human Resources experience working within a progressive, fast-paced environment will be considered an asset.
• Excellent written and verbal communication skills.
• Ability to learn quickly, adapt, and multi-task in a fast-paced and changing environment. 
• Must be resourceful and have strong problem-solving skills. 
• Customer service-oriented mindset to support employees and People and Culture stakeholders.
• Strong attention to detail with a desire to simplify and streamline processes and procedures.
• Strong organizational skills with the ability to manage multiple tasks effectively.
• High level of proficiency with MS Office Suite.
• Ability to be efficient with timelines and deadlines.
• Strong ability to work effectively with confidential and sensitive information is essential.

What makes you a great fit for this team: 

• Your commitment to providing a high level of service to your internal and external clients.
• You are highly adaptable with a track record of success during times of growth and organizational change.
• You have a proven track record of developing trust and influence at multiple levels.
• You demonstrate an impactful and candid communication style.
• You have exceptional organizational skills with the ability to build effective working relationships with colleagues, management, and stakeholders.

Why join Sentrex?

We value our employees! Our permanent full-time employees are provided with a:

• Competitive Salary and generous vacation entitlement
• Wellness Program (5 paid days off for your well-being!)
• Paid Sick Days
• Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
• Employee & Family Assistance Program
• RRSP Matching Program

Sentrex Health Solutions is proud to be an equal opportunity employer demonstrated by our commitment to diversity, inclusion, belonging, equity, and accessibility. We provide a safe space for all team members to express their individuality within our corporate culture.

We encourage you to apply and accept all applications.  We realize that not every candidate will meet every single desired qualification.  If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you!

Accommodations can be made available upon request for those candidates taking part in the selection process.