Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The Role:

Technology Risk Management (TRM) and Banking Engineering teams collaborate to manage and support risk mitigation and execution of controls in the first line of defense (1LOD). This unique opportunity will allow you to work with talented teams and stakeholders across the organization’s lines of defense to drive the improvement of SoFi Bank’s overall risk posture.

The Bank Technology Supplier Risk Manager role will partner closely with Technology/Engineering, Supplier Relationship Owners (SROs) and second line of defense (2LOD) Risk Management groups to provide 1LOD risk management subject matter expertise (SME) and to execute a high quality Third Party Risk Management program. This role will help Technology/Engineering leadership manage risks, and related enhancements, to core bank technology programs and identify and manage third party risk.

Responsibilities:

Provide risk management subject matter expertise for the Bank Technology Engineering and Product teams to continuously improve and enhance the overall technology risk posture
Partner closely with 2LOD Risk Management and cross functional teams to execute and implement an effective Third Party Risk Management program
Partner with Supplier Relationship Owners (SRO’s) and cross-functional partners to manage Bank Technology suppliers, including inventory management and execution of supplier risk lifecycle activities such as: onboarding, monitoring (review SOC reports and/or control activities), and termination
Establish a regular communication channel with suppliers and Supplier Relationship Owners to manage relationships, execute tasks, address issues, and oversee product road map, production support, and/or development activities
Assist Bank Technology Engineering and Product teams in developing, reviewing, and monitoring of Service Level Agreements (SLAs)

For issues identified, support root cause analysis, assist with developing remediation plans, and tracking to closure

Lead Bank Compliance Technology Working Group focused on discussing ongoing program and roadmap prioritization related to regulatory and compliance initiatives
Support current compliance requirements including but not limited to SOX, PCI, compliance with specific regulatory requirements, Business Controls Testing and other risk controls and assessments.
Collaborate with Technology Engineering and Product teams to rationalize, document, track, and drive risk-related outcomes for core initiatives

Support regulatory, audit, and examinations requests
Contribute to management updates, reporting, and metrics

Qualifications:

Bachelor’s degree in Technology/Systems, Risk Management, and/or Program/Project Management related areas
Minimum of 8 years of experience in Technology/Systems Program/Project Management related areas, and/or Risk Management areas (TPRM, GRC, Technology Risk) areas in the financial services industry
Comprehensive knowledge of Third Party Risk Management methodologies, risk mitigation principles and outsourced risk governance best practices
Experience with managing relationships and projects with Technology suppliers
Experience with Third Party Risk Management programs lifecycle activities, including: risk assessment / due diligence related to onboarding and monitoring of suppliers
Demonstrated experience in building out programs and/or processes
Ability to provide subject matter expertise related to risk management within the Technology ecosystem
Demonstrated ability to support technical project management, process improvement, change management, and related governance
Excellent communication and stakeholder management skills, including the ability to effectively interact with and influence cross functional partners, management, and suppliers
Knowledge of key regulations applicable to the financial services industry

Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

New York applicants: Notice of Employee Rights

SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.

Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.

Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.