DIRECTOR, IT PROJECT MANAGER

About Cresset

Cresset is a firm built by clients, for clients. As an independent, award-winning multi-family office and private investment firm, we are reimagining the way wealth is experienced. Our purpose is to help ensure that both wealth and life are fully optimized—integrated, intentional, and aligned with each client’s vision of success.

We provide access to the caliber of talent, ideas, and investment opportunities typically available to the largest single-family offices and institutions. Our approach is personalized, entrepreneurial, and client-first.

Proudly owned by our clients and employees, Cresset was built to endure. We are creating a 100+ year firm—one focused on delivering an exceptional experience, not only for the families we serve but for the team that serves them. Recognized by Barron’s and Forbes among the nation’s top RIA firms, and as one of the industry’s best places to work,* Cresset is guided by long-term relationships, shared success, and a belief that wealth should serve a life well lived.

Director, IT Project Manager

The IT Project Manager is responsible for driving the successful execution of IT initiatives across infrastructure, systems, and operations. This role coordinates cross-functional teams, ensures projects are delivered on time and within scope, and fosters collaboration between technology and business stakeholders. The ideal candidate has experience leading both strategic and operational IT projects in a dynamic environment.

Primary Management & Delivery

• Plan, coordinate, and execute IT projects across infrastructure upgrades, SaaS implementations, acquisition integrations, and enterprise tooling rollouts.
• Develop and manage detailed project plans, timelines, and milestone tracking.
• Facilitate recurring stand-ups, sprint planning, retrospectives, and cross-functional coordination meetings as needed.

Stakeholder Communication

• Serve as the central point of contact for IT project updates and escalations.

• Communicate project progress, risks, and mitigation plans to internal stakeholders and leadership.
• Translate technical details into clear, actionable updates for non-technical stakeholders.

Process & Documentation

• Define and maintain project documentation, including charters, scopes, timelines, and risk registers.
• Partner with IT leadership to prioritize initiatives, maintain a live roadmap, and adapt to shifting priorities.
• Contribute to post-implementation reviews and continuous improvement processes.

Risk & Issue Management

• Identify project risks early and proactively develop mitigation strategies.
• Track blockers and facilitate resolution by aligning the right resources or decision-makers.
• Ensure compliance with security, governance, and operational readiness requirements throughout the project lifecycle.

Cross-Team Collaboration

• Coordinate across IT sub-teams (infrastructure, cybersecurity, application support, help desk) as well as with HR, Legal, and Facilities when projects span multiple departments.
• Support planning for user communication, training, and change management where needed.

Qualifications:

• Bachelor’s degree in Information Systems, Computer Science, or a related field is preferred.
• 5+ years of experience managing technical projects in IT, infrastructure, SaaS, or security environments.
• PMP, PMI-ACP, or equivalent certifications are a plus.
• Strong grasp of IT systems (e.g., identity management, device management, cloud services, enterprise software).
• Experience with project tools like Jira, Asana, Smartsheet, or Microsoft Project.
• Excellent organizational, interpersonal, and verbal/written communication skills.
• Ability to manage multiple projects simultaneously in a fast-paced setting.
• Familiarity with ITIL, Agile methodologies, or hybrid delivery models.
• Experience managing vendor relationships and third-party implementation partners.
• Passion for creating scalable, well-documented, and repeatable processes.

What We Offer:

At Cresset, we focus on people first. As a service business, our people are our assets. Engaging our clients and employees is our highest priority. Starting base salary range: $125,000 - $145,000.  Salary will be based on factors including, but not limited to, experience, licenses/certifications, industry knowledge, and geographic location. Cresset offers a competitive compensation package including an annual incentive and a benefits package to all full-time employees including medical, dental, vision, life insurance, 401(k) retirement plan, health savings accounts, short and long-term disability insurance, voluntary critical and accident insurance, and pre-tax parking and transportation programs.

Equal Employment Opportunity

It is the policy of Cresset to ensure equal employment opportunity (EEO) for all employees and applicants for employment without regard to race, color, religion, sex, pregnancy (including childbirth, lactation, or related conditions), national origin or ancestry, age, disability, veteran status, uniformed servicemember status, sexual orientation, gender identity, status as a parent, genetic information (including testing and characteristics), or any other characteristic protected by applicable federal, state, or local law. It is Cresset’s policy to comply with applicable laws concerning the employment of persons with disabilities, including reasonable accommodation for applicants and employees with disabilities.

*Disclosures related to awards, recognitions, and rankings available here.

Cresset refers to Cresset Capital Management, and all its respective subsidiaries and affiliates. Cresset Asset Management, LLC, also conducts advisory business under the names of Cresset Sports & Entertainment, CH Investment Partners, and Cresset Capital. Cresset provides investment advisory, family office, and other services to individuals, families, and institutional clients. Cresset also provides investment advisory services to investment vehicles investing in private equity, real estate, and other investment opportunities. Cresset Asset Management, LLC is an SEC registered investment advisor. SEC registration does not imply any specific level of skill or training.