Hollywood Feed was established in the 1950s, in Memphis, TN, as a pet supply store with friendly and knowledgeable service. More than half a century later, our love for pets is who we are today. Our associates are family and the face of each location. We care about each other, our pets, and our customers. Come and experience the passion and drive that makes Hollywood Feed what it is today.

Job Summary:

The Distribution Center Specialist – Automation Systems Support plays a key role in the daily functionality of automation equipment, ensuring efficient operations by performing routine maintenance, addressing faults, and assisting in repairs across automated systems such as AutoStore, conveyors, and other material handling equipment. This role serves as a first-response resource to identify and troubleshoot basic mechanical, electrical, and software-related issues and escalate complex issues to the Supervisor or vendors as appropriate.

Key Responsibilities:

  Maintenance & Support

• Perform daily inspections of automation and robotic systems to ensure optimal functionality.
• Complete minor repairs and adjustments to AutoStore robots, conveyor systems, and other automated machinery under guidance from the Supervisor.
• Maintain cleanliness and basic upkeep of automated areas to prevent debris or blockages affecting performance.
• Assist with restocking and organizing parts inventory and maintenance supplies.

Troubleshooting & Escalation

• Identify and respond to alarms, system errors, or equipment malfunctions in real time.
• Conduct basic diagnostics on mechanical or electrical components and escalate advanced issues to the Automation Systems & Robotics Maintenance Supervisor.
• Log and track all faults, repairs, and parts usage in the Computerized Maintenance Management System (CMMS).

Preventive Maintenance

• Follow preventive maintenance routines established by the Supervisor to ensure all systems remain operational.
• Record observations, service checks, and minor corrective actions performed.

Safety & Compliance

• Follow lockout/tagout procedures and other safety protocols during maintenance activities.
• Immediately report safety hazards, near misses, and incidents to the Supervisor.
• Assist in the adherence to OSHA standards and Hollywood Feed safety policies.

Training & Collaboration

• Participate in on-the-job training sessions related to automation troubleshooting, software use, and safety.
• Support operational teams by helping explain basic system resets and safe equipment practices.
• Collaborate with internal team members to relay feedback, observations, and system issues.

Requirements Skills & Qualifications:

• High school diploma or GED required.
• Minimum of 2 years of experience in warehouse, distribution, manufacturing, or maintenance support role preferred.
• Experience with robotic or automated systems a strong plus.
• Technical coursework or certifications in industrial maintenance, automation, or robotics preferred.
• Ability to lift up to 50 lbs., operate manual tools, and remain on feet for extended periods.
• Comfortable working in varying temperatures and physical warehouse environments.
• Strong attention to detail and ability to work independently. Willingness to work flexible hours, including weekends or holidays as needed.

  Physical Requirements:

• Prolonged periods of a light industrial environment, including climate.
• Must be able to lift 50 pounds at times.

 The above is designed to describe the general nature and scope of the job and is not an exhaustive listing of all duties, expectations or tasks and should not be taken as such. 

Hollywood Feed is an Equal Opportunity Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.