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Senior Case Worker

SWAMS

Office

Bunbury, Western Australia 6230, Australia

Full Time

The South West Aboriginal Medical Service (SWAMS) is an Aboriginal Community Controlled Health Service based in Bunbury which provides a variety of health services to Aboriginal people in the South West, Great South, Upper wheatbelt and Peel Regions of Western Australia. SWAMS delivers a wide range of Services including: GP Clinics, Primary Health Care, Counselling, NDIS and community host various programs. SWAMS has a strong growth strategy through partnership opportunities and future community development.

SWAMS is dedicated to enhancing employment opportunities and outcomes for Aboriginal and Torres Strait Islander people. This position is designated under Section 50 of the Equal Opportunity Act 1984 (WA), and as such, only Aboriginal and Torres Strait Islander people are eligible to apply.

About the Role:

As a Senior Case Worker you will be responsible for the supervision of the Case Workers; providing leadership and management to ensure the delivery of your program's outcomes. Your responsibilities include managing staffing, rosters, and referrals, as well as conducting compliance checks to ensure the quality of work. The Senior Caseworkers will manage a small caseload, supervise caseworkers, and work intensively with referred families. You will build positive relationships to address issues and support families in the service. Responsibilities include tracking family progress, assisting with home visits and complex situations, and collaborating with other Senior Caseworkers to adjust support levels. You will also help caseworkers build support networks and referral systems, and ensure proper recording and reporting of client interactions to the Department of Communities.

About You:

Essential Criteria:

  • Knowledge of the Children and Community Services Act 2004.
  • Basic knowledge of the developmental needs of children and young people.
  • Demonstrated knowledge and understanding of Aboriginal culture and contemporary issues affecting Aboriginal People, and the ability to communicate sensitively and effectively with communities, families, children, and young people.
  • Strong written skills, including report writing.
  • Demonstrated ability to manage own time and work resources.
  • Ability to liaise with relevant government and non-government professionals, community groups, services, and agencies and present and report information to internal and external stakeholders.
  • Demonstrated research, analytical and problem-solving skills, in relation to case management.
  • Valid and current Driver’s License
  • Satisfactory Criminal History Check
  • Valid Employee Working with Children Check
  • Valid and current NDIS Workers Screening Check

For any roles noted as 50D roles proof of Aboriginality will be required before interviews will be booked or conducted. Below is a list of what is accepted as Proof of Aboriginality at SWAMS.

  • SWAMS Membership
  • Confirmation of Aboriginality from another Aboriginal owned Organisation that includes the Common Seal

Why SWAMS?

Along with working with passionate people and being able to feel like you have contributed to something every day, SWAMS offers the following:

17.5% leave loading

Up to $18,550 salary packaging options

Uniforms supplied

Generous leave allowances

Professional development opportunities

For more information about SWAMS and the role:

About SWAMS, our great organisation - https://www.swams.com.au/about/

For queries – please contact Human Resources on (08) 97978111.

To Apply

At SWAMS, child safety is our highest priority. We are committed to the well-being of all children and young people, with zero tolerance for abuse. All team members have a legal and moral duty to ensure a safe environment and are required to undergo a National Police Clearance. Roles involving direct contact with children also require a valid WA Working with Children Check as part of our pre-employment screening.

In addition to this all applicants require satisfactory completion of a Drug and Alcohol test. Unsatisfactory pre-employment checks will result in the offer of employment being withdrawn.

To apply for this role please follow the online application process of this platform or email your application through to: HR@SWAMS.com.au . We also welcome you to drop your resume to our office at 30 Wellington Street, Bunbury.

This role will remain open until the successful applicant is found

Senior Case Worker

Office

Bunbury, Western Australia 6230, Australia

Full Time

August 8, 2025

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SWAMS

SWAMS.com