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Transactional Operations Specialist

WorldLink US

Office

Englewood Cliffs, United States

Full Time

TITLE: Transactional Operations Specialist

POSITION TYPE: Full Time (W2)

LOCATION: Englewood Cliffs, NJ



ABOUT WorldLink:

WorldLink is a rapidly growing information technology company at the forefront of the tech transformation. From custom software development to cloud hosting, from big data to cognitive computing, we help companies harness and leverage today’s most cutting-edge digital technologies to create value and grow.

Collaborative. Respectful. Work hard Play hard. A place to dream and do. These are just a few words that describe what life is like at WorldLink. We embrace a culture of experimentation and constantly strive for improvement and learning.

We take pride in our employees and their future with continued growth and career advancement. We put TEAM first. We are a competitive group that like to win. We're grounded by humility and driven by ambition. We're passionate, and we love tough problems and new challenges. You don't hear a lot of "I don't know how" or "I can't" at WorldLink. If you are passionate about what you do and having fun while doing it; tired of rigid and strict work environments and would like to work in a non-bureaucratic startup cultural environment, WorldLink may be the place for you.

For more information about our craft, visit https://worldlink-us.com .

WHO we’re looking for:

We are looking for a Transactional Operations Specialist who will be responsible for the transactional operations surrounding all Software and Solution products. You will be responsible for ensuring that purchases and payments are properly processed and accounted for through-out multiple purchasing channels. The role will be responsible for maintaining a detailed record of incoming purchase orders, as well as informing necessary stakeholders of when PO’s are received, delayed, or submitted with errors. Additionally, this position will be responsible for the proper distribution and maintenance of licenses associated with our Content Management Solution, VXT.

Role and Responsibilities:
  • Daily extraction of open orders placed for LED installation, VXT Software services, and Warranty Service Uplifts.
  • Outreach to vendors to ensure completion of order processing through internal systems.
  • Daily, Weekly, and Monthly Reporting of purchase orders placed across department portfolio. Processing offline orders for key accounts who purchase direct.
  • Receiving customer escalation regarding order status, License distribution, and vendor payments for services rendered.
  • Issuing refund on orders with approval from management team.
  • Working with distributor partners to improve and streamline order process flow.
Required Experience and Education:
  • 3 years' experience required.
  • Bachelor's degree in business management, economics, finance, accounting or relevant field required.
  • Strong utilization experience with MS Excel and Visio.
  • Experience working in cloud software product support preferred.
Necessary Skills and Attributes:
  • Self-motivated individual with the ability to thrive in a team-based or independent environment.
  • Detail-oriented with strong organization skills.
  • Ability to work in a fast-paced environment.
  • Limited supervision and the exercise of discretion.
  • Process-oriented and data-driven.
  • Leadership and collaboration skills to drive performance laterally within the organization.
  • Supreme soft skills and ability to deescalate.
Physical Demands:

The physical demands described here are representative of those that must be met by contract employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the contract employee is occasionally required to stand, clean, crawl, kneel, sit, sort, hold, squat, stoop, stand, twist the body, walk, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs or ladders and scaffolding, talk or hear, and lift up to 20 pounds. Specific vision abilities required by the job include ability to distinguish the nature of objects by using the eye. Operate a computer keyboard and view a video display terminal between 50% - 95% of work time, including prolonged periods of time. Requires considerable (90%+) work utilizing high visual acuity/detail, numeric/character distinction, and moderate hand/finger dexterity.

Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenge, some language barriers, and project management deadlines. May require working additional time beyond normal schedule and periodic travel.

WHAT we’ll bring:

During your interview process, our team can fill you in on all the details of our industry-competitive benefits and career development opportunities. A few highlights include:
  • Medical Plans
  • Dental Plans
  • Vision Plan
  • Life & Accidental Death & Dismemberment
  • Short-Term Disability
  • Long-Term Disability
  • Critical Illness/ Accident/ Hospital Indemnity/ Identity Theft Protection
  • 401(k)
WHAT you should know:

Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. WorldLink is an Equal Employment Opportunity and Affirmative Action employer. All employment at WorldLink is decided on the basis of qualifications, merit, and business need. We endeavor to continue our footprint as a diverse organization by highlighting opportunities for all people.  WorldLink considers applicants for all positions without regard to race, color, religion or belief, sex, (including pregnancy and gender identity), age, national origin, political affiliation, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. People with disabilities who need assistance with any part of the application process should contact us.

This job description is designed to cover the main responsibilities and duties of the role but is not designed to be a comprehensive list of all.

Transactional Operations Specialist

Office

Englewood Cliffs, United States

Full Time

August 8, 2025

company logo

WorldLink US

WorldLinkUS