CASINO BEVERAGE SERVER

 

JOB SUMMARY:

Provides fast, friendly, professional beverage service to Showroom guests

KEY JOB FUNCTIONS:

Utilizes the Spotlight on Service Skills to delight the guest by delivering service within upbeat & positive attitude and building great relationships

Takes drink orders, communicates with bartender, assists in the preparation of drink, and carries full 15 drink trays on every round to present to guest.

Maintains a clean and stocked workstation in accordance with established health and safety guidelines.

Operates cash register/POS System, rings proper amount into the register and gives the guest or server the correct change; account for all cash, charge and complimentary sales according to establishment procedure; maintains integrity of all financial controls and responsibilities

Monitorsguest consumption of alcohol and intervenes as needed according to guidelines.

Serves as ambassador of goodwill while working and at customer and public relation functions; appears in publicity photos

Provides personalized service using guest name and checks for satisfaction to resolve guest or services issues
 

Qualifications:
 

EDUCATION and/or EXPERIENCE: 

High school diploma preferred

Prefer previous knowledge in Beverage with demonstrated success working in a guest contact position

QUALIFICATIONS:

Literate and fluent in English

Must be 21 years of age

Excellent customer service/communication skills

Available to work required schedule which may include nights, weekends, holidays and overtime as needed

Must meet professional appearance standards as prescribed by company policy.

Must be able to obtain Care Card from approved Care Training provider

 

PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS:

Must be able to respond to visual and oral cues

Must be able to lift and carry a tray up to 20 lbs. for extended periods of time.

Capable of reaching above and below the shoulder, grip small items (i.e., pens, money, garnishes), bend stoop and twist while preparing beverages; stand and walk for up to four hours;

Mobility skills to move quickly and easily around noisy high-volume establishment

 

Positions that have contact with the public require the ability to work in a noisy 
environment and may be exposed to guests who use tobacco products.  Also, non-public contact positions may berequired to enter public areas from time to time, in connection with theirduties, and may be subject to the same environment.

 

Disclaimer 
This is not necessarily an exhaustive list of all responsibilities, skills,duties, requirements, efforts or working conditions associated with thejob.  While this is intended to be an accurate reflection of the currentjob, management reserves the right to revise the current job or to require thatother or different tasks be performed when circumstances change, (e.g.emergencies, changes in personnel, workload, rush jobs or technicaldevelopments).

 

 

At Harrah’s and Caesars Republic Lake Tahoe, we want you as a partner in a win-win relationship. We want you to maximize your skills and talents to become the best you can be in your chosen field. We are proud to be one of the leaders in the hospitality business. One of the reasons our resorts have consistently received 4-Star and 4-Diamond Awards is because of the friendly, top quality people we hire to serve our guests.

Harrah’s and Caesars Republic Lake Tahoe are located on the south shore of magnificent Lake Tahoe, America’s largest alpine lake and number one vacation destination. Visitors are drawn to Lake Tahoe’s year round recreation, which includes skiing and snowboarding in the winter months and hiking, fishing, mountain biking, golf kayaking, sailing and a plethora of other recreation opportunities in the spring, summer and fall. Add to this, the lively, round-the-clock gaming and indoor entertainment, world-class amenities, which include two heated pools , a full-service health spa, various restaurants, including the world renowned, Hell’s Kitchen, 1,254 rooms and suites plus excellent guest service, and you can understand why Harrah’s & Caesars Republic are popular choices for travelers and vacationers throughout the year.

Besides living in one of the Earth’s most beautiful locations you will join a company that understands how to treat employees. As an industry leader, Harrah’s believes a successful company starts with satisfied employees. Whether it’s professional advancement or personal recognition, Harrah’s provides accolades and incentives as you move along your career path.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

The below statements are intended to describe the general nature and level of work being performed in this position.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.  
 
The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.