Manager, Marketing Distribution Partnerships

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.

The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. Within USCM, the Digital and Direct Marketing team oversees marketing for our US Consumer proprietary channels.

The Manager of Distribution Partnerships will help manage partnerships key to our success, both developing marketing plans for growth as well as managing operational priorities within the channels, with an eye on operational excellence. They will lead Amex card acquisition strategy on Resy-owned channels through testing and optimizations to reach high-value, engaged customers. This role will blend digital performance marketing, partner management innovation and operational excellence to deliver seamless and integrated acquisition experiences.

Responsibilities include:

• Lead end-to-end management of strategic card acquisition channels, including Resy; from creative development, user experience insights, and go-to-market enablement to deliver growth
• Oversee campaign planning and execution, leveraging data-driven insights to evaluate performance, optimize results, and communicate impact to senior leaders. 
• Build and influence strong cross-functional relationships with key partners across, Legal, Compliance, Technology, Finance and Operations to drive alignment and execution.
• Develop and execute marketing strategies that accelerate card acquisition and program growth, leveraging performance data and business priorities.
• Lead the important, high-visibility work of compliant offboarding as business priorities evolve
• Manage a high-performing team of two Senior Analysts, providing coaching and development while fostering a culture of accountability, collaboration and continuous improvement.

Preferred Qualifications

• 3+ years of marketing or partnership experience
• Strong desire to lead a team
• Passion for building the best teams and developing strong talent.
• Effective partner management experience, including a track record of success building/nurturing relationships with internal and external partners.
• Superior verbal and written communication skills; ability to effectively communicate complex information to a variety of audiences, including senior leaders.
• Excellent organization and project management skills, with the ability to prioritize and flawlessly manage multiple projects across a portfolio or partners.
• Bachelor’s or Master’s Degree preferred.

Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.