Family Services Specialist I/II (CPS Investigator)

The Warren County Department of Social Services is looking to hire a Permanency Specialist to work with children in foster care and their families to focus on achieving long-term, stable living situations for children, ensuring their well-being and permanency planning. We believe children do best when raised in families and that all children deserve to be safe as well as a permanent family.

 

Title Description - Family Services Specialist I represents the entry level employees working under close supervision while being trained in program areas such as, Adult/Adult Protective Services, Child Protective Services, Foster Care/’Adoption, Child Care, and Employment Services. Employees perform routine- to journey-level casework activities and the casework usually is reviewed by the supervisor prior to implementing a case action.  Upon completion of the training program and attainment of necessary approvals, the employee shall be redefined to a full-performance Family Services Specialist II and becomes eligible for a pay increase as defined by the local agency compensation plan.  The Family Services Specialist I is distinguished from the Family Services Specialist II by the latter’s functioning more independently as a full performance Family Services Specialist. Everything we do is designed to inspire positive change and empower the residents of Warren County to thrive, build resilience and promote wellbeing within our community.

Title Description - This is the full performance level in the occupational group for Family Services. Employees are responsible for developing and implementing individualized service plans involving the application of casework methods in Employment Services and Child Care, and basic service level caseloads of Adult/Adult Protective Services, Child Protective Services, Foster Care, Adoptions.  Employees may provide services in all program areas or specialize in one or several program areas. Typically employees perform all tasks independently and only seek supervisory advice on unusual situations or when policies and procedures require supervisory review or involvement. The Family Services Specialist II is distinguished from the Family Services Specialist III by the latter's functioning at the advanced level, and becoming more specialized in program areas and assuming more complex duties (such as: interviewing/investigating in cases involving suspected child/adult abuse/neglect, out-of-home placements, guardianships, emergency protective orders, and adoptions). 

Key Responsibilities:

Investigating Allegations: CPS specialists investigate reports of child abuse and neglect, which can include physical, emotional, or sexual harm, as well as failure to provide adequate care.

Assessing Safety: CPS specialists assess the living conditions and safety of children in their homes, often conducting home visits and interviewing family members.

Developing Case Plans: CPS specialists develop and implement case plans aimed at ensuring the child's safety and well-being, which may include connecting families with resources like counseling, housing, or financial assistance.

Providing Support and Intervention: CPS specialists offer crisis intervention and support to children and families, working to resolve issues that led to the report of abuse or neglect.

Collaborating with Others: CPS specialists collaborate with law enforcement, legal professionals, healthcare providers, and other community organizations to ensure a coordinated approach to child protection.

Court Involvement: CPS specialists may participate in court proceedings, providing testimony and recommendations regarding the child's best interests.

Documentation and Reporting: CPS specialists are responsible for maintaining detailed case records and documenting their findings.

 

Knowledge, Skills and Abilities:

Knowledge- Some knowledge of: social work principles and practices; human behavior and motivational theory; and social, economic, and health problems. Skills- Skill in operating a motor vehicle and personal computer with associated software.

Skills- Skill in operating a motor vehicle and personal computer with associated software.

Abilities- Demonstrated ability to: communicate effectively both orally and in writing; interview, assess needs, counsel and refer clients to other resources as needed; develop and implement service plans in order to insure the delivery of appropriate services to the client; make sound judgments within the framework of existing laws, policies, and regulations; respond to the client's emotions in order to accomplish services objectives; plan and manage own work activities including service delivery preparing reports, and correspondence, record keeping responsibilities and related activities; establish and maintain effective relationships; and stay abreast of current trends and developments in the social work field.

Education and Experience- Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area as mandated in Section 22VAC40-670-20 of the Administrative Code of Virginia and implemented by the Virginia Board of Social Services. Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable.

VDSS is one of the largest Commonwealth agencies, partnering with 120 local departments of social services, along with faith-based and non-profit organizations, to promote the well-being of children and families statewide. We proudly serve alongside nearly 13,000 state and local human services professionals throughout the Social Services System, who ensure that thousands of Virginia's most vulnerable citizen have access to best services and benefits available to them.