Deputy Director – Capability

Salary - £95,000+ (Negotiable: DoE), yearly bonus, hybrid working - This key senior leadership role is responsible for managing and developing our capability areas and owning resource allocation activities across our client contracts.

Role Type: Full time / permanent

Overview 

Within i3Works we specialise in P3M, Project Controls, Digital Services, Architecture, and Service Management (aligned to DDaT), delivering measurable value for clients across central government, defence and intelligence environments. With an extensive range of service capabilities and expertise provided by our best-in-class workforce. Our company has grown rapidly, with new service lines evolving & teams that bring fresh skills, mindsets, and perspectives to our business

The Deputy Director – Capability, will report into our Delivery Director and be responsible for developing and driving improvements across our capability areas, resource allocation management and hold significant people management and employee engagement responsibilities.

In our fast-paced, complex industry and with our expanding workforce, you will play a key leadership role in developing capability, career development and managing resources effectively to maximise financial performance. Alongside these activities, there is a key focus on supporting our people to be the best they can be, continuing to deliver outstanding results for our clients and ensuring i3Works remains an Employer of Choice.

Role Summary:

Resource Management

Develop and implementation of a recruitment strategy to meet future pipeline and support growth.
Lead on resource allocation across contract roles to meet demand and managing opportunity pipeline/aligning resources accordingly.
Ensure maximisation of revenue opportunities by achieving productivity and utilisation targets.
Work closely with the Talent Acquisition Manager, supporting recruitment and selection activities in line with demand and strategy, bringing in top talent to required SLAs.
Develop and improve internal processes and practises to mature the recruitment, resource allocation and onboarding processes, promoting transparent practices and setting accurate expectations across the business.
Ensuring consultant CV libraries are maintained to support timely resource allocation and meeting utilisation targets.

Line Management & Employee Engagement Activities

Develop and embed a new Capability structure, in conjunction with the Delivery Director, including establishing new roles and responsibilities for Capability Leads and improving the ways of working.
Direct line management of senior managers across all functional areas (currently 5 Associate Directors) and indirect line management of all consultants (currently approximately 100 consultants of varying levels of experience and seniority).
Demonstrate strong leadership and consistently model exemplary behaviours, supporting the upskilling of direct/indirect reports’ line management and promoting best practice regarding leadership skills.
Work closely with the Head of People, to develop and implement an improved performance management process, ensuring timely and accurate reporting of performance in support of the reward and recognition policy.
Take a lead role on performance management, ensuring that high standards are maintained across capability and behaviours, ensuring required actions are taken to address when appropriate.
Act as escalation point for challenging and complex employee relations cases e.g. disciplinaries, carrying out investigations, dismissals etc.
Be a visible and engaged senior leader within the organisation, actively involved in supporting internal communications, driving collaboration opportunities and further building on i3Works’ positive culture.
A strong focus on employee engagement activities, working closely with the Head of People using employee survey feedback to shape continuous improvements in regard to employee satisfaction and retention.

Capability Management & Development

Develop and lead on the implementation of a capability roadmap aligned to the business strategy and driving forward improvement initiatives to maximise organisation performance and efficient ways of working.
Collaborating closely with the Business Development (BD) team and Delivery to evolve our capability offerings, conduct horizon scanning aligned with strategic priorities, identify emerging market opportunities, and establish new capability areas that support our sales strategy.
Work closely with the Capability Leads to develop cross-functional relationships, consistency and upskilling.
Take a lead role on i3Works’s new Career Progression Framework (CPF) project, working closely with the People Team and engaging the wider workforce to:
Further build on and embed the consultancy, management and behavioural skills & competencies outlined in the CPF (iLead, iConsult & iMentor)
Define and map out the required technical competencies across consultancy role levels, aligned with learning and development pathways.
Support the development of digital tools and processes e.g. a skills matrix, updated Personal Development Plans (PDPs), to support contract allocation, succession planning and identifying skills gaps in the organisation.
Support updating i3Works’ performance cycle in line with the CPF, e.g. processes around promotion, promoting transparent and fair practices around career progression etc.

Support to Business Development

Working closely with the Bid Management Service (BMS) Team and BD Team, to develop competencies and provide SME SQEP resources to support solution development, technical authoring and review of future bids.
Provide thought leadership on capability area to support i3Works’ external brand and marketing opportunities.

Skills & Experience:

Highly experienced in ownership of complex resource allocation activities and commercial acumen, with proven positive results in regard to maximising revenue opportunities by achieving productivity and utilisation targets.
Proven track record of capability management and development, including road mapping, horizon scanning and enabling upskilling across an organisation.
Extensive line management experience at a senior level, including handling complex employee relations cases e.g. disciplinaries, carrying out investigations, dismissals etc.
Significant senior leadership experience, with demonstrable results in regard to developing leadership skills in others and creating an inclusive, supportive culture, with high-performing teams.
Experience of leading on end-to-end organisational change programmes, from planning, consultation to conception and embedding.
Considerable experience within the relevant sector, supporting bids, including solution development and technical writing.
Have put in place strategies and processes to maximise business performance, ensuring operational excellence and innovation.
The postholder will be required to work onsite regularly (e.g. Bristol Office Headquarters or client sites as required) and have a visible presence within the organisation.
Ideally you will have some experience of capturing and enhancing capabilities in the consultancy sector.

Our Core Values & Behaviours

Our core values, Purposeful, Dynamic & Supportive, stand us apart from our competition, are the central, driving force to i3Works’ culture and are expressed through our associated behaviours:

Purposeful

Professionally Responsible - Builds and delivers professionalism to bring value to the organisation, stakeholders and peers.
Driven to Deliver - Demonstrates determination, resourcefulness, and purpose to deliver the best results for and behalf of i3Works.
Critical Thinker - Demonstrates the ability to analyse and understand data and information quickly. Uses information, insights and knowledge in a structured way to identify options, make recommendations and make robust, defendable decisions.

Dynamic

Curious - Is future-focused, inquisitive, and open- minded; seeks out evolving and innovative ways to add value to the organization.
Skilled Influencer - Demonstrates the ability to influence to gain the necessary commitment and support from diverse stakeholders in pursuit of organisation value.

Supportive

Collaborative - Works effectively and inclusively with a range of people, both within and outside of the organisation
Role Model - Consistently leads by example. Acts impartiality and independently, balancing personal and organisation parameters.

This job description is not exhaustive and may be subject to change and/or amendment in line with the needs of the business.

Benefits at i3Works 

Private Healthcare/medical cover 
Group life insurance 
Annual salary reviews and bonus scheme (performance dependent) 
25 days holiday plus bank holidays (increasing by x1 day per each calendar year, after your 3rd anniversary with the company– rising to a maximum of 30 days + bank holidays) 
Annual leave buy/sell purchase scheme (can purchase up to 5 days per year). 
5% company pension contribution 
£250.00 donation towards a Grassroots Organisation or Charity. 
Health & Wellbeing Monthly Benefit (with a maximum value of £120.00 for the month) 
Occupational Glasses: i3Works will reimburse a portion of the costs associated with occupational glasses and lenses 
Electric Car Leasing Salary sacrifice scheme 
Cycle to Work Scheme (save 25-39% on a bike and accessories) 
Paid qualifications through the i3Institute for employees at all levels 
Staff referral bonus scheme

At i3Works we are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

We ensure that all hiring decisions are made without regard to age, race, national origin, sex, disability, gender, gender identity, religion, or any other protected characteristics, and will treat all applications with the strictest confidence. Please don’t be afraid to ask about what we can do to support your needs. All requests will be carefully and fairly considered. We wish you every success in your job search.