Service Contract Coordinator with Italian

Direct responsibility: 

• Ensures that all necessary documents are processed in accordance with agreed service levels     
• Works closely with business representatives from each of the entrusted regions and other departments 
• Communicates with internal customers to answer their questions and provide the best possible service
• Uploads data to Oracle in order to ensure correctness for billing purposes (data for new and existing contracts)
• Processes the termination of contracts on the basis of incoming requests     
• Solves individual problems that may arise
• Performs all other activities under the orders of a direct superior, related to the agreed type of work
• Works in accordance with the ITC International Trade Rules

Qualifications:

Required/ Minimum Qualifications: 

• Secondary, higher education or University education
• Excellent written and oral communication skills
• Language skills: Italy and English (fluent written and oral)  
• Knowledge of MS Office

Additional / Preferred Qualifications: - 

• Knowledge of EPR systems (Oracle) is an advantage

Physical & Environmental Requirements: 

• High customer focus. 
• Excellent organizational skills, quick focus on problem solving and patience
• Precision in fulfilling work responsibilities, analytical skills and accuracy

OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

* Customer Focus

* Operational Excellence

* High-Performance Culture

* Innovation

* Financial Strength

OUR BEHAVIORS

* Own It

* Act With Urgency

* Foster a Customer-First Mindset

* Think Big and Execute

* Lead by Example

* Drive Continuous Improvement

* Learn and Seek Out Development

At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity/Affirmative Action employer.We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com. If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers

Employee perks, benefits

* Annual  Wage Increase.

* Christmas bonus 100% of the basic salary.

* Working leave for regeneration with wage compensation - 10 days.

* Food allowance in excess of the law.

* Flexible working hours.

* 7.5 hours of working time.

* Referral bonus.

* Other benefits within the social program (contributions for blood donations, contributions for work and life anniversaries).

 

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