Assistant Manager - People Shared Services - Training & Development - Global Service Centre

Department: People
Experience Required: 5-8-years of leading Learning and Leadership development operations for global clients in Shared Service Model.
Location: Ghansoli, India

Band: Band 3 Assistant Manager

Shift: Flexibility to work in Multiple shifts. 

Model: Work from Office 

About the Role:

The Assistant Manager for Learning & Leadership Development supports the management of learning and talent development programs. This role involves coordinating with stakeholders, administering learning management systems, and providing support to learners.

Key Responsibilities:

• Assist in the management of learning and talent development programs.
• Support the design and delivery of learning initiatives.
• Coordinate with stakeholders to gather learning requirements.
• Administer learning management systems and ensure data accuracy.
• Monitor and report on learning program effectiveness.
• Provide support to learners and address their queries.
• Assist in the development of learning materials and resources.

Key Functional and Operational Skills:

• Good organizational and coordination skills.
• Strong communication and interpersonal skills.
• Knowledge of learning and talent management processes.
• Proficiency in Oracle or SuccessFactors HCM.
• Attention to detail and accuracy.
• Ability to work collaboratively in a team environment.

Deliverables:

• Effective support for learning and talent development programs.
• Accurate and up-to-date learning management system data.
• Positive learner feedback and engagement.
• Timely and accurate reporting on learning activities.

Qualifications:

• Education:
  • Bachelor’s degree in any discipline
• Experience:
  • 5-8 Yrs of experience of global Talent and learning operations management for large multinational corporations.
  • Proven track record of successfully implementing continuous improvement and change management initiatives in Talent and learning operations.
  • Exposure to transition/offshoring of L&D activities would be preferred.
• Skills:
  • Strong Stakeholder management skills 
  • Strong analytical and problem-solving skills.
  • Ability to lead and influence without direct authority.
  • Proven track record of change management
  • Excellent communication and interpersonal skills.
  • Proficiency in continuous improvement tools and methodologies