The City of Kawartha Lakes invites applications to join our team as a Water Meter Reader.

When you come to work for the City of Kawartha Lakes, you are joining a community of municipal workers who take pride in knowing that every day you are having a positive impact in the community. Our mission is to deliver the highest standards of municipal services while creating a healthy and sustainable future for all Kawartha Lakes’ residents and businesses. We work to our values of Accountability, Respect and Teamwork and we want you to Jump In with us!!

We are an equal opportunity employer which values equity, diversity, and inclusion in the workplace. We foster a safe and creative work environment, where training and skill development are prioritized, with opportunities and support for career advancement. As a team member at the City of Kawartha Lakes, you may be entitled to the following: flexible work hours, OMERS pension (defined benefit), employer paid benefits package including short and long term disability income replacement, education reimbursement and other programs that foster innovation, leadership, and career advancement.

Job Title: Water Meter Reader

Wage: $27.39 hourly (2025)

Reports to: Manager, Revenue and Taxation

Location: Lindsay, with travel across City of Kawartha Lakes as required per job duties

Hours of Work: 40 hours per week (Monday to Friday, 8:30 am – 4:30pm)

Job Description:

Collect and record consumer water meters readings manually, with a hand-held device, or remotely in accordance with an assigned schedule and route; identify sites for meter reading and use maps to establish a systematic route and ensure accuracy of readings
Examine meters for signs of tampering and report inoperative, leaking, malfunctioning, or damaged meters and registers; tag property; report hazard including gas orders and exposed electrical wiring; report violations of backflow prevention
Installation and replace water meters
Repair water meters and perform routine maintenance; remove meters for calibration; clean brush, dirt or vines away from meter boxes
Answer general questions regarding billing or other utilities-related subjects, or refer issues to Utility Billing staff and/or supervisor as appropriate; advise the public of rules, codes and procedures
Deliver non-payment and shut-down notices; turn water services on and off as required; make appointments for readings to be re-checked
Required to investigate consumer related problems including, but not limited to high water bills, leaks, and low water pressure and report findings to Utility Billing Staff
Perform other related duties as assigned

Skills/Education Required

Secondary School Diploma
Experience in a municipal setting preferred
Ability to obtain a Water Meter Installer certificate within a 3 month timeframe
Knowledge of water and sewer systems with basic plumbing skills essential
Knowledge of meter reading software would be an asset
Demonstrated professional and ethical responsibility to protect privacy, use confidential information appropriately, treat sensitive situations with appropriate degree of tact and discretion
Effective oral communication and strong interpersonal skills to deal with members of the public, council and all levels of staff
Ability to demonstrate initiative consistently with commitment to quality improvement, sharing process improvement initiatives with management
Demonstrated time-management skills with the ability to prioritize workloads and meet deadlines while maintaining a high level of accuracy
Ability to work independently or as an effective member of a team
Good analytical and problem solving skills related to area of expertise
Demonstrated proficiency in Microsoft Office, the internet, and any other related software
Possess and maintain a valid Ontario Class “G” Driver’s Licence
Upon a conditional offer of employment, an acceptable Criminal Record Check, including a Vulnerable Sector Search will be required

Applicants must be prepared for skills testing.

The City of Kawartha Lakes is an equal opportunity employer committed to building an inclusive and supportive workplace. We welcome applications from qualified candidates of all backgrounds and experiences.

We are dedicated to providing barrier-free and accessible employment practices in compliance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you are contacted regarding a job opportunity, please let us know of any accommodations you may require. We will work with you to ensure your needs are met throughout the recruitment and selection process.