Bilingual (English/Spanish) Receptionist - Chicago

Description

Looking for a stable career opportunity in the Chicago area with room for growth? How about working for one of INC 5000 fastest growing private companies in America and one of Mortgage Executive Magazine's Top 50 Mortgage Companies? The Federal Savings Bank, a national bank and mortgage lender, seeks an industrious Spanish-speaking entry-level professional to join our team in Chicago as the Receptionist in our corporate office.

This is an entry level position reporting directly to the Office Manager and is based in our Chicago (Logan Square) headquarters.

The Receptionist works in-office 5 days a week, and only qualified candidates based in the Chicago area at the time of application will be considered.

What We Offer

• Career Advancement! Our past 7 receptionists have all accepted promotions internally!
• Generous PTO policy for vacation and sick days (increases with length of employment)
• 7 paid holidays
• Medical, Dental, and Vision insurance
• Partial 401k matching
• Employer-paid life insurance
• Employee Assistance Plan
• Frequent employee appreciation events
• Free onsite covered parking (first come/first served)

Job Duties and Responsibilities

• Manage the reception area from 8:15 a.m. – 5:30 p.m. Monday-Friday
• Answer phones and direct calls to the correct personnel; check and follow-up on voicemails
• Maintain a safe and clean work environment; for example: keep the reception lobby tidy and current with signage; stocking and light cleaning of kitchen and conference rooms
• Warmly greet visitors and customers
• Place maintenance requests through property manager and liaise with building management
• Manage service requests for office equipment
• Distribute all incoming mail, FedEx and UPS packages and post outgoing mail and packages
• Inventory and order supplies as needed
• Assist with Employee Appreciation events & decorate office for seasonal holidays
• Facilitate desk and parking preparations for newly hired onsite employees
• Validate parking for visitors
• Book corporate travel
• Assist in coordinating & preparing for monthly Board meetings
• Maintain up-to-date calendars for conference room reservations; employee birthdays & anniversaries
• Support the Office Manager in day-to-day administrative tasks; act as backup support in their absence (examples include booking travel or ordering lunches)

Requirements

• Bilingual/fluent in Spanish and English (Required)
• High school diploma (Required)
• 2-4 year college degree (Preferred)
• 1+ year of experience in reception or front desk management, concierge, hospitality, retail, or food & beverage industry (Preferred)
• Familiarity with PCs and Windows-based software
• Strong proficiency with Microsoft Office (Outlook, Teams, Excel, Word, & PowerPoint)
• Able to type 35+ words a minute
• Ability to take direction and initiative
• Detail and task oriented and extremely organized
• Outgoing, friendly, and helpful demeanor
• Demonstrable professional writing ability in regard to tone, grammar, and punctuation
• Exceptional communication and customer service skills
• Able to lift up to 30 pounds
• Upon being hired, employee must verify eligibility to work and consent to a background check

The Federal Savings Bank is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.