ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI.

At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed by our commitment to empowering our employees around the world.

The Opportunity:

We are seeking a qualified Community Learning Manager to join our amazing team! In this role, you will be responsible for designing, implementing, and managing learning initiatives that foster a culture of continuous development and engagement across internal and external communities. This role bridges organizational learning strategy with community-based delivery, ensuring that programs are inclusive, impactful, and aligned with business goals.

What you will do:

Community Engagement

Act as the primary liaison between the organization and its learning communities
Facilitate workshops, panels, and speaker series that promote knowledge sharing and social
learning.

Learning Communications

Implement strategic communications plans to promote learning initiatives across internal and external audiences.
Coordinate messaging, timing, and delivery channels to maximize engagement and participation in learning programs.
Create compelling content such as newsletters, announcements, and promotional materials to support learning campaigns.

Learning Operations

Manage the learning management system (LMS), ensuring content is relevant, accessible, and aligned with learner needs.
Monitor learning analytics and feedback to continuously improve program effectiveness.
Support onboarding integration and create manager guides to reinforce learning post-training.

Program Design & Delivery

Help to develop and execute community-focused learning programs that support employee development, onboarding, and leadership readiness.
Collaborate with subject matter experts (SMEs) to co-create content using collaborative learning platforms.
Liaise with the learning councils to prioritize and govern content creation across departments

Who you are:

5+ years of experience in learning and development, with a focus on community engagement or adult education.
Strong facilitation, communication, and stakeholder management skills.
Experience with LMS platforms and collaborative learning models.
Demonstrated ability to manage multiple projects and adapt in a fast-paced environment

ECI’s culture is all about connection - connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the world, ECI also offers a competitive compensation package and the range for this role is a maximum of $72,800 annually with flexible PTO, health benefit eligibility the first of the month, life insurance, pet insurance, 401K and so much more! If you believe you’d be a great fit and are ready for your best job ever, we’d like to hear from you!!

Love Your Job, Share Your Technology Passion, Create Your Future Here!