Company Description

Do amazing work

A career with Viva Energy is more than just a job. It’s a chance to join a group of people dedicated to supporting Australia’s evolving energy and convenience needs. We’re a leading retail, industrial and energy business, and we’ve been helping Australians reach their destination for more than 120 years.

Our plans for the future support Australia’s energy transition to sustainable, lower carbon energy solutions. And our recent acquisitions of Coles Express and OTR, we provide Australians with outstanding convenience.

At the heart of our plans is people power. People who want to grow and evolve with us. People with new perspectives, energy and passion to drive Viva Energy and their careers forward.

About Viva Energy

Join a team that values diversity. Viva Energy is a great place to be yourself. We believe in our people, trust in their positive intentions, and empower everyone to amplify their voice across the business. We value inclusion because that’s how we get the best outcomes.

Awarded the WGEA Employer of Choice for Gender Equality for the past five years highlights that we are driven by our people and continuing our focus on making Viva Energy reflect the ever-changing face of Australia.

Job Description

Viva Energy Australia are seeking a Salesforce Developer. This role is responsible for design, configuration and development on our Salesforce Sales Cloud, Service Cloud & Experience cloud platforms. This includes defining scope, and detailed design for end to end solutions.

The position is looking for an all-rounder skill-set; someone with a business focus and great stakeholder management/communication skills, who can lead the end-to-end delivery of Sales and Service Cloud solutions and ensure the solutions are technically viable and scalable in line with platform best practices

Key Responsibilities:

Serve as a key member of the Salesforce team, accountable for design and development of solutions on Sales Cloud, Service Cloud & Experience cloud.
Designing and implementing scalable Sales and Service solutions for multiple business units (supporting B2B & B2C)
Understand user pain-points and future requirements
Define the platform roadmap, with a cross-functional team
Environment management
Implementation planning and cutover execution
Manage the day-to-day operations of the platform, including issue resolution, debugging and production support
Build and support Experience cloud sites (communities)
Build and maintain dashboards and recipes using CRM Analytics

Support solutions based on Field Service Lightning

Qualifications

3+ years of hands-on Salesforce CRM development with proven end-to-end delivery success
A strategic problem-solver with strong analytical skills and a track record of overcoming tough technical challenges
Skilled in stakeholder engagement, negotiation, and organizational coordination
Ability to design scalable, future-ready solutions that drive continuous improvement
Experience supporting both production and non-production environments
Deep understanding of the Salesforce security model, including implementation of complex access controls
Proficient in Apex, including design patterns, asynchronous processing, and custom API development
Strong communicator with a passion for mentoring and knowledge sharing
Hands-on experience with Lightning Web Components (LWC) and Aura Component Development
Familiarity with CI/CD pipelines, Apex & UI testing frameworks, and tools like Jira & Confluence
Expertise in Declarative Process Automation, Reports, and Dashboards
Experience with CRM Analytics (formerly Tableau CRM)
Certified in:
- Salesforce Administrator
- Platform App Builder
- Salesforce Platform Developer I (Developer II is a plus)

Additional Information

We welcome applicants from diverse backgrounds including Aboriginal and Torres Strait Islander people and encourage and support diversity in our traditional and non-traditional roles.

Please note: This role is being sourced through Viva Energy Australia, therefore we will not be accepting applications via external recruitment agencies.