Outbound Call Center Agent- REMOTE

             

Job Type: Part Time
Hours: Open availability
Salary: $14.50 Hourly

 

About AnswerNet
AnswerNet is the brand name for the AnswerNet family of companies, including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm, to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we process over 125 million interactions per year.

 

About the Position:
Are you energetic, reliable, and motivated by performance? We’re hiring part-time outbound call center agents to join our growing team! This is a great opportunity for someone who thrives in a goal-driven environment and is looking to grow into a full-time role.

Responsibilities include, but are not limited to:
• Make outbound calls using a provided script
• Engage customers with a positive and professional attitude
• Follow the call flow and meet performance goals
• Accurately input call details and maintain records
• Represent our brand with enthusiasm and integrity
• Other duties as assigned by management 

Required Skills/Qualifications:
• Basic computer skills (typing, navigating software, using email/browser)
• Positive energy and excellent communication skills
• Ability to read and follow a script clearly and naturally
• Reliable and punctual, with a strong work ethic
• Comfortable working independently and as part of a team
• 1 year of previous call center experience 

Technical Requirements:
PC/Laptop with at least Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible) with 8 GB RAM
Hard-wired high-speed internet connection (ethernet cable)
USB-connected Headset
Webcam
A quiet, dedicated place to work free from distractions, including pets and children.

Hours of Operations / Schedules:
• Part-Time with flexible availability
• Shifts available Monday through Sunday, between 9:00 AM and 9:00 PM CST
• Must be able to work a mix of morning, evening, and/or weekend shifts 

Language/Education:

● English as a primary language
● High school diploma or equivalent