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Room Service Order Taker

Accor

Office

Dubai, Dubai, United Arab Emirates

Full Time

Company Description

At the 25hours Hotel One Central, Bedouin traditions are brought back to life and reinterpreted in a contemporary way. Here our colleagues become storytellers themselves. With a view of the Museum of the Future near the Dubai International Financial Center, everyone will find their way to us. Whether for an ice cream walk or a birthday celebration, we also enjoy spending time together outside of work. We are a colourful, diverse, professional team and love our friendly, informal culture.

COME AS YOU ARE & JOIN THE  25h TRIBE.

Job Description

How does your working day look like …

  • Update white board daily (AM).
  • Complete knowledge of menus, and up-to-date information about specialities and menus.
  • Regular check with culinary team for non availability items.
  • Answer all phone calls promptly and efficiently, using the correct greeting.
  • Carry out correct order taking procedures with recommendations to the guest.
  • The ability to maintain a clean, neat and orderly order taker cabin throughout service.
  • Correct preparation of all necessary operational material in the order taker cabin and in the pantry areas.
  • Reporting of any guest comments to the superior, completing guest preference sheet.
  • Conscientious handling of operating equipment and maintaining the department in a clean and tidy condition.
  • Will write beverage storeroom requisition for approval by IRD Manager.
  • To communicate to both internal and external customers in a polite, courteous and constructive manner.
  • Learning of safety, sanitation and hygiene policies.
  • Participation in internal training and necessary meetings.
  • To maintain good working relationship with own colleagues, and all other departments.
  • Report to manager any kinds of deviation from set standard and procedures.
  • To ensure amenities are send to the room in according rooming list standard.
  • Maintain complete knowledge of all F&B services, outlets, hotel services/features and hours of operation.

Qualifications

Your personality counts more than your CV …

  • You’ve gained management experience in a similar role, and can speak English fluently
  • You can inspire your fellow staff just as you can inspire your guests. On top of this you find it easy to communicate with charm, even if it’s sometimes tricky
  • You’re passionate about good food and drinks, and enjoy discovering new concepts
  • You’re a doer – and even if you do it wrong sometimes, you openly admit it
  • You’re not just bringing your abilities, but also your character

Additional Information

Additional Information

What’s in it for you …

  • Get to know all the other 25hours hotels and stay ten nights a year for free as an employee!
  • Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
  • Benefit from great offers from our numerous cooperation partners
  • Be part of our hilarious staff parties and much more...

Room Service Order Taker

Office

Dubai, Dubai, United Arab Emirates

Full Time

August 7, 2025

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Accor

Accor.com

Accor