Job Description Summary

LI-Hybrid

Primary Location: Mexico City, Mexico

*Relocation Support: This role is based in Mexico City, Mexico. Novartis is unable to offer relocation support: please only apply if accessible.

Step into a role where strategic influence meets operational excellence. As Commercial Manager, you’ll be the driving force behind Novartis’ institutional partnerships, leading the full commercial cycle with precision and purpose. From shaping sales strategies to ensuring seamless execution across bidding, contracting, and delivery, your impact will directly support access to innovative healthcare solutions. If you're passionate about building strong relationships and navigating complex processes with agility, this is your opportunity to make a meaningful difference.

Job Description

Key Responsibilities

Build and maintain strong relationships with institutional stakeholders to foster collaboration
Serve as the primary contact for assigned institutes, ensuring seamless coordination across teams
Oversee the full commercial process from bidding to collections, ensuring timely execution
Collaborate with internal departments to align institutional goals with operational delivery
Design and implement tailored sales strategies aligned with marketing and inventory availability
Identify and evaluate new bidding and direct order opportunities with assigned institutes
Manage and monitor budgets to ensure efficient resource allocation and financial compliance

Essential Requirements

5–8 years of experience in commercial leadership roles within healthcare, pharmaceutical, or institutional sales
Proven ability to manage end-to-end commercial processes and cross-functional coordination
Strong background in client relationship management and team supervision
In-depth understanding of public procurement models and institutional purchasing frameworks
Bachelor’s degree in Business Administration, International Trade, Accounting, Economics, or related fields
Excellent communication, negotiation, and strategic planning skills

Desirable Requirements

Postgraduate degree in Commercial Strategy, Business Management, Marketing, or an MBA
Experience working with public health institutions such as IMSS, CCINSHAE, or OPD

Skills Desired

Accountability, Account Management, Commercial Excellence, Competitive Intelligence, Compliance, Crm (Customer Relationship Management), Customer Engagement, Ethics, Healthcare Sector, Market Development, Problem Solving Skills, Process Knowledge, Revenue Growth, Selling Skills, Team Collaboration, Value Propositions