Partnerships Manager

Do work that matters:

Business Bank (BB) offer a wide range of services and solutions to our small to medium, enterprise customers and our regional and agribusiness customers. Everyday Business Banking (EBB) is a centre of excellence for innovation development and capability within the Group.

See yourself in our Team:

Payment Acceptance Partnerships sits within the Client Solutions COE and broader Payment Acceptance team in EBB, and provides a dedicated focus on strategic partnerships, both new and existing, that demonstrate value in different ways for our customers. To derive maximum value for Payment Acceptance and CBA we have a dedicated team focusing on managing and leading the strategic and complex commercial and contractual negotiations with our partners. The team is also responsible for strategically evaluating new partnership opportunities across in-store, and e-Commerce, which extends to associated value added services, such as Merchant offers and vertical propositions in line with Payment Acceptance’s strategic direction.

Your Impact:

You will work in a small but dedicated team that supports Partnerships and Strategy across the CommBank ecosystem to enable the delivery of strategic objectives around growth.

This includes the management of partnerships essential to the successful implementation of the strategy, including but not limited to major payers (public and private), practice management software providers and licensees.

You will also work with a range of data and reports to understand the competitive landscape and support CommBank to drive a best-in-class value proposition.

Your responsibilities will include:

• Lead the end-to-end business development lifecycle from sourcing, to structuring and negotiating deal terms, to contract execution with a diverse set of partners, including adherence to the Group supplier governance framework requirements.
• Create and deliver towards high level plans that enable the business to lead superior execution of the agreed partnership strategy and initiatives.
• Create business case models and conduct the appropriate analysis to ensure viability and optionality of partnerships.
• Drive project delivery, as it relates to deal implementations, with the right urgency, raise and resolve issues pertaining to delivery blockers proactively.
• Build partnerships that are forged for success establishing a strong foundation allowing the Group to deliver solutions to meet customer needs and deliver to the CommBank Health strategy and purpose.
• Strategically support the product teams and our existing partners with the expertise to resolve and coordinate in-life commercial negotiations. This also includes operating as a subject matter expert for onboarding and execution in line with the group’s supplier lifecycle framework.
• Protect the Bank’s reputation and represent the bank at internal and external forums. Adhere to the Code of Conduct. The Code of Conduct sets the standards of behaviour, actions and decisions we expect from our people.

We’re interested in hearing from people who have:

• Demonstrated experience in partnerships specifically in E-commerce, strategy, merchant product, M&A/deals and project implementation driving business outcomes.
• Sound stakeholder management and influencing skills with a proven track record of negotiating and implementing effective partnerships with evidence of tangible outcomes to support this.
• Superior strategic thinking and critical analysis skillset – ability to conceptualise solution.
• Exposure to business development, business negotiations, and problem solving.
• Strong numerical, commercial and conceptual analytical skills and the ability to quickly identify fundamental economic and business issues.
• Results oriented, and motivated self-starter with a strong desire to learn and be successful.
• Understanding of industry dynamics, risks, trends and regulatory environment.
• Excellent oral and communication skills.

If this sounds like you, apply now!

We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office.

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 20/08/2025