You are collaborative and enjoy solving analytical problems to help our team to reach highest potential
We are a team of big thinkers who are engineering the future of banking
Together we will build tomorrow’s bank today, using world-leading technology and innovation

Do work that matters
Everyday Business Banking Technology is part of the Business Banking which brings together the process, people and technology assets supporting cheques, bulk electronic payments, merchant acquisition (including terminal technology), high value and international payments processing for CBA. The team have the monumental task of ensuring that 40% of the Australian economy can transact over $90 billion a day using the Bank’s services in a reliable manner. With the payments technology systems being at the heart of the Bank, almost every customer-facing channel relies on payments services in one way or another.

See yourself in our team
As an IT Operations Senior Analyst, you will be part of the Core Acquiring crew. This role is to focus on operational excellence through the design, build, run, and evolution of foundational tools, infrastructure, and automation of both CBA and partner teams. This spans both internal CBA assets and those managed by key partners. In Core Acquiring crew, this role will influence engineering practices across vendor teams, participate in governance forums, and ensure alignment with the bank’s engineering and operational standards.

Overall, to be successful in this role you will:

Design and evolve platforms: Develop and maintain reusable infrastructure, templates, and tooling that support application deployment, observability, and operational resilience
Automation and Infrastructure as Code: automate infrastructure provisioning, configuration, and monitoring, ensuring consistency and repeatability across environments
Collaboration with product teams: Partner with internal and third-party engineers to co-design and operate platforms that improve delivery velocity, quality, and safety.
Operational support: Participate in on-call rotations and incident response workflows to ensure 24x7 availability of critical services.
Influence over ownership: Focus on influencing and directing engineering practices across vendor teams to align with the banks and strive for automation, observability, and governance practices.
Cross-functional governance: Participate in forums such as CAB, Risk & Security, and Service Management to ensure alignment with the bank’s engineering and operational standards.
Blended responsibilities: Overlap with SRE and Systems Engineering, particularly in areas like observability, DevOps integration, and service reliability.
Continuous improvement: Perform complex problem resolution, root cause analysis and identification of improvement opportunities.

We’re interested in hearing from people who have managed a team of up to 10 people with experience in domain such as:

Proven experience in working with engineering and operational teams
Proven experience in operational engagements required to bring a product to life (e.g. Risk, Security, Incident, Change, Problem, Monitoring, Supplier Governance, Defect Review, Scalability, Automation)
Experience with third-party integration and vendor management
Experience with Cloud/AWS fundamental service (IAM, VPC and EC2)
Understanding of DevOps/SRE Best Practices: Logging, Monitoring, Security
Familiarity with project management tools such as Jira, Confluence and ServiceNow
Excellent communication skills (written and verbal)

Tech skills

We use a broad range of tools, languages, and frameworks. We don’t expect you to know them all but experience or exposure with some of these (or equivalents) will set you up for success in this team:

Source control, and CI/CD tooling such as GitHub, GitHub Actions and Jenkins
Monitoring tools such as Observe, Obstack and AppDynamics
General Networking protocols and architectures

Working with us: 

Whether you’re passionate about customer service, driven by data, or called by creativity, a career with CommBank is for you.   

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive, and flexible workplace with flexible work locations. One where we’re driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day.  

Here, you’ll thrive. You’ll be supported when faced with challenges and empowered to tackle new opportunities. We’re hiring engineers from across Australia and have opened technology hubs in Melbourne and Perth. We really love working here, and we think you will too.  

If this sounds like the role for you then we would love to hear from you. Apply today!

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

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Advertising End Date: 15/08/2025