At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters – to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures.

THE ROLE

Using discretion and judgment, acts as relationship manager and sales for MFS clients. Develops and maintains a close and direct relationship with clients such as local asset managers, distributors including security companies, and gatekeepers. Gathers and retains assets from new and existing clients. 

WHAT YOU WILL DO

Relationship Management(45%)

• Acts as primary contact for clients regarding all aspects of the relationship with MFS.

• Maintains, expands, and communicates knowledge of all client's needs, concerns and overall satisfaction with MFS, through frequent contact (direct, written, and verbal). Provides same services to gatekeepers, as necessary.

• Retain and gather new assets from clients. Anticipates and develops opportunities to expand and strengthen the relationship.

• Know client's evolving and changing investment needs and initiate action to capitalize on them.  Involves other MFSI personnel as necessary in this process.

• Anticipates risks to the relationships, take steps to protect them, and keeps manager appraised.

• Develops additional executive contacts other than those directly involved in the relationship, making the firm's expertise on a broad range of subjects available to the client as appropriate.

• Introduces clients to key MFS personnel to broaden the relationship.

• Interacts with other MFS departments (Client Service, Investment, Legal, Accounting, Compliance) to ensure that client needs are being met at all levels.

Sales(45%)

• Drives, develops and implements the business strategies.

• Works with Managing Director of MIMKK to develop and implement sales strategies, which align with MFS company strategy. 

• Monitors industry trends, advises on company product development and develops a long-term strategy for marketing MFS' investment management to clients to achieve sales goals. This will include designing and implementing a business plan every year.

• Develops relationships and secure business opportunities with prospective clients, including local asset managers, distributors, and gatekeepers.

• Composes stories and presentations suitably customized for local clients working in retail channel.

• Achieves the goal of expanding fixed income business.

• Keeps client informed of products and enhancements within MFS and relevant industry information and developments in financial markets.

• To be responsible for preparing sales proposals and client meeting presentation materials by liaising and coordinating with internal parties/departments, such as RFP team, Fund/Product Managers and other related support teams.

• Works closely with Marketing Team for marketing events to strengthen and promote our company profile.

Other Responsibilities(10%)

• Ensure compliance of office with internal MFS regulations as well as external regulatory requirements. Escalate regulatory compliance issues in accordance with established policies and procedures to Regional Compliance Officer.

• Ensure collaborative working relationships between distribution and other departments

• Train, educate and mentor new entrants to the team.

• Market intelligence: Maintain awareness of industry trends and competitive landscape.

• Maintain proper record keeping on C360 and local system for all sales and business activities.

• Liaising with colleagues from other offices on client or product matters, some of which will happen during Japan evening hours.

• Assume additional responsibilities as requested.

WHAT WE ARE LOOKING FOR

• Bachelor's degree. Post-graduate education in a related area and/or CFA preferred.

• Minimum 8-12+ years’ investment-related or financial experience with at least 5 years’ experience in direct client-relationship capacity.

• Demonstrated skills for developing and nurturing client relationships.

• Expertise in and good knowledge of global equity and fixed income markets is required. Excellent written and verbal communication skills in Japanese and English as well as presentation skills in Japanese.

• Ability to work in a team environment.

• Solid understanding of the institutional landscape.

• A strong track record in sales and delivering exemplary client service.

• Self-confidence but an ability to listen and consider other people’s points of view Collegiate team player, experienced and comfortable working in an international operating environment.

• Excellent time management and prioritisation skills.

• Ability to work independently and a self-starter. Strong work ethic and high level of integrity.

PREFERRED Qualifications & Experience:

• Post-graduate education in a related area and/or CFA will be an advantage.

• Ability to work flexibly in Japan as well as US time zones.

• Strong computer skills with proficiency in Excel, PowerPoint and Word.

#LI-HYBRID

At MFS, we are dedicated to building a diverse, inclusive and authentic workplace. If you are excited about this role but your past experience doesn't align perfectly, we encourage you to apply - you might be just the right candidate for this role or others.

What we offer:

At MFS, we view our employees as family — and like you, we want our family happy and healthy. That's why we provide competitive benefits programs and family-friendly policies which support the work-life balance needs of our employees.
 

MFS is a hybrid work environment (remote/onsite) unless otherwise stated in the job posting.

If any applicant is unable to complete an application or respond to a job opening because of a disability, please contact MFS at 617-954-5000 or email talent_acquisition@mfs.com for assistance. 

MFS is an Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws. Employees and applicants of MFS will not be subject to harassment on the basis of their status. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. Please see the Know Your Rights: Workplace Discrimination is Illegal document, linked for your reference.