Client Implementation Analyst – Corporate Bank (f/m/x)

For over 150 years, our dedication to being the Global Hausbank for our clients has been driven by our people – in around 60 countries and across more than 150 nationalities.

Their deep understanding, insights, expertise, and passion help our clients navigate an increasingly complex world – be it in our Corporate Bank, our Private Bank, our Investment Bank or our Asset Management division.

Together we can make a great impact for our clients home and abroad, securing their lasting success and financial security. 

Corporate Cash Management is a key product within Deutsche Bank’s Corporate Bank. The team, located in Milan, support large corporate clients (Italian and subsidiaries of international MNCs) and Bank’s international network on  cross-border and domestic business. Cash Management offers products and solutions for every stage of a client’s treasury needs working closely both on local and global relationship.

The Client implementation Analyst  is responsible for retaining and growing a dedicated portfolio of clients, acting as point of contact for service issues, and the overall level of service provided to clients.

Responsibilities

• Be  responsible for highly complex client account openings and product set up requests (including new, changing or expanding requirements).
• Implementing top-tier solutions for corporate clients and financial institutions.
• Delivering seamless product(s)/service(s) setup and streamlined installation processes in compliance with internal and external policies and regulations.
• Monitoring and evaluating product performance and client feedback to generate new product ideas and identify product/service features that need to be changed to meet client needs.
• Liaising with other areas of the bank to implement these changes.

Skills

• Degree in Economics or Law.
• Fluent in English.
• Strong communication and commercial skills.
• Curiosity and enthusiasm.
• Personal development attitude.
• Ability to learning quickly and be able to find solutions.
• Ability to contribute to the success of the team.
• Proficiency in Microsoft Office Tool.

Well-being & Benefits

Emotionally and mentally balanced: We encourage work-life balance and we are committed to provide an environment with your development and wellbeing at its centre. We support you in dealing with life crises, maintaining stability through illness, and maintaining good mental health. We promote a culture where you can openly speak about mental health (Personal Support Line).

Physically thriving: We support you managing your physical health by taking appropriate preventive measures and providing an insurance coverage and welfare benefits.

Socially connected: We strongly believe in collaboration, inclusion and feeling connected to open up new perspectives and strengthen our self confidence and well being; we organize conferences, webinar and networking opportunities to share diversity, equity and inclusion contents.

Financially secure: We support you to meet personal financial goals during your active career and for the future. Benefit from meal allowance, Pension Fund, Welfare Plan, banking services for employees.

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.