Administrative Specialist 2 - Representative Payee
The Oregon Department of Veterans’ Affairs (ODVA) is a State of Oregon agency with a mission to serve and honor veterans through leadership, advocacy and strong partnerships. The Department is entrusted to assist veterans, their dependents, and surviving family members in obtaining their earned Federal, State, and local benefits.

At the Oregon Department of Veterans’ Affairs, we value a diverse and culturally competent workforce. We stand by our commitment to being an equal opportunity, affirmative action organization, and recognize and celebrate our unique backgrounds and diverse experiences. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, and LGBTQ+ community members. The strength of our agency lies in the diversity of our workforce and the perspectives our employees bring to their work at ODVA.

The Department currently has an opening for one permanent full-time Representative Payee (Administrative Specialist 2) within the Aging Veterans Services section of ODVA in Salem, Oregon.

Remote Work:

This position will maintain a combination of onsite and remote work or hybrid work schedule. Remote work is evaluated periodically to ensure business needs are being met and can be adjusted at any time. Please visit the state’s Work Reimagined website for more information

About this position:

As the Representative Payee, you will represent the Director of the Oregon Department of Veterans' Affairs as a fiduciary designee, serving Oregon veterans and, when necessary, their family members. The Representative Payee is responsible for managing clients’ monthly income received from the U.S. Department of Veterans Affairs (USDVA) and/or Social Security Administration (SSA). Key responsibilities include determining and applying for benefits, collecting income, establishing budgets, arranging payments for care and other services. The Representative Payee monitors financial activities on behalf of the veteran client to ensure compliance with Federal and/or State laws, prevent abuse or fraud, and respond to monetary requests on the client’s behalf. The Representative Payee works in collaboration with the USDVA, Social Security Administration, guardians, family members, social workers, and other community professionals to ensure that the veterans’ financial needs are met within their available resources. The Representative Payee fulfills certain legal requirements including filing annual accountings with the appointing authority (US Department of Veterans Affairs (USDVA) or Social Security Administration (SSA). The Representative Payee meets with clients, interested parties and other professionals as necessary to carry out the duties of the representative payee program. The Representative Payee reviews the client’s eligibility for benefits programs such as veterans’ assistance, Social Security, and Medicaid.

This position will promote a positive and equitable work environment that enables all employees to contribute to their fullest potential free from intimidation, harassment and/or discrimination and are treated with dignity and respect. Create a culture where people from all backgrounds feel encouraged to express their ideas and perspectives. This position will recognize and promote the value of individual and cultural differences–embracing each other’s intrinsic value and uniqueness including race, age, ethnicity, religion, sexual orientation, physical ability, veteran status, and/or other aspects of social identity.

For a complete listing of the duties and responsibilities for this position, please review the position description by clicking HERE.

MINIMUM QUALIFICATIONS:
Three years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;

OR
An associate degree in general office occupations and two years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;

OR
An equivalent combination of education and experience.

REQUESTED SKILLS:

In addition to your related work experience and education, we will use the requested skills below to determine whom to interview.
1.   Experience working with vulnerable groups, such as those facing mental health, homelessness, or substance issues.
2.   Experience in precise financial recordkeeping.
3.   Ability to engage clients with empathy, build trust, and make professional, trauma-informed interactions.
4.   Strong organizational skills, including attention to detail, excellent time management, and strong multitasking skills.
5.   Commitment to confidentiality and advocating for client access to resources.
6.   Resume AND Cover Letter

ADDITIONAL REQUIREMENTS:

As a condition of employment, the person in this position must:

1.   Authorize and successfully pass a credit check revealing no history of bankruptcy filing
2.   Not have been denied or had revoked a professional license that is directly related to responsibilities of a professional fiduciary.
3.   Successfully pass a criminal history background check and fingerprint based criminal history background check through the Oregon (LEDS) and (NCIC) systems
4.   A valid Oregon or Washington State driver’s license is required; must also undergo a Motor Vehicle Record (MVR) check, with ongoing monitoring as a condition of continued employment.
5.   Be able to pass certification exam and meet related criteria to become a National Certified Professional Guardian as required by ORS 125.240.

HOW TO APPLY:

To apply for this position, please follow the “Apply” link above and complete the online application. In addition, please provide a resume and cover letter demonstrating the above minimum qualifications, requested skills, and experience that represents your suitability for the position.

MORE DETAILS:
What’s in it for you?
The opportunity to work with and learn from a great team that has a passion for serving veterans. We offer medical, vision and dental with paid sick leave, vacation, personal leave and eleven paid holidays per year.

Relocation assistance may be paid in some cases. Please contact Human Resources for further information.

Veterans Preference:
The Oregon Department of Veterans’ Affairs provides veterans’ preference in employment to all eligible veterans. For more information, please go to the State website: https://www.oregon.gov/jobs/Pages/Veterans.aspx

Questions?
• For questions about this recruitment contact Elissa Johnson at Elissa.Johnson@odva.oregon.gov or 503-508-7673.

The Oregon Department of Veterans’ Affairs is an equal opportunity/ affirmative action employer and is strongly committed to enhancing the diversity of its workforce. Assistance will be provided in the recruitment, application and selection process to applicants with disabilities who request such assistance. Please call (503) 508-7673 as early as possible regarding any assistance you may require.

HELPFUL LINKS AND CONTACT INFORMATION
Learn more about ODVA
Understanding the State Application Process
Help & Support webpage
Learn more about Oregon