Clinical Manager

We are currently seeking a dedicated, compassionate Nurse-Leader to join our Team! This position is Full-time with a schedule of 40-hours per week, Monday - Friday. Weekend rotation and minimal holiday hours are required.

Want to join our Team? Are you an RN looking for a first-level Management role?  As a Clinical Manager, Functions as a role model in area of clinical specialty, demonstrating competency in clinical judgment, selected technical skills and appropriate knowledge base to lead and guide staff. Demonstrates clinical expertise in the execution of the nursing process and directs staff in its application to promote safe, effective, and appropriate care. You will work with your team’s Case Mangers, Social Workers, Chaplains, and CNAs, as well as our Hospice Physicians, to ensure that staff is familiar with and adheres to HOC policies and procedures. We empower our Clinical Managers to serve as a resource to your staff on care continuity and quality.

Main Responsibilities:

• Serves as a marketing presence for all nursing homes and assisted living centers who partner with Hospice of the Chesapeake (HOC). In cooperation with Business Development, creates and implements opportunities for increasing facilities market share in Anne Arundel County. 
• Develops and implements educational programs to meet the needs of the facilities staff in cooperation with Facilities Liaison/Social Worker and/or Business Development staff. 
• Analyzes referral source patterns, determines reasons(s) for the referral and develops targeted marketing plans(s) to maximize the further development of the hospital referral sources.  
• Identified opportunities to improve the level of service provided by HOC.
• Performs ongoing evaluations of current systems and processes and makes recommendations for improvement.
• Functions as a role model in area of clinical specialty, demonstrating competency in clinical judgement, selected technical skills and appropriate knowledge base to lead and guide staff. Demonstrates clinical expertise in the execution of the clinical process and directs staff in its application to promote safe, effective and appropriate care.
• Hires, supervises, evaluates, and mentors staff assigned to their team, including creating and overseeing a plan of professional development for each staff member to ensure up-to-date credentials and compliance with certification and licensure requirements. Prepares and delivers staff evaluations in a timely manner.  Establishes and oversees completion of individual performance improvement plans as necessary.
• Conducts patient visits to offer support and expertise to the nursing staff, patients and families. Serves as a resource, ensuring that patient problems are addressed and resolved in a timely manner.
• Evaluates the quality of patient care through direct staff observation and review of nursing documentation, review of medical records and patient feedback.
• Ensures that staff understands and exhibits the hospice philosophy of palliative care through education and role modeling.
• Assists in the development and administration of the team budget to provide efficient and cost-effective utilization of resources. 
• Other duties as assigned by the VP of Hospice Operations or the Chief Operating Officer.

About Hospice of the Chesapeake

At Hospice of the Chesapeake, we create meaningful experiences for those in the communities we serve who are experiencing serious advanced illness and loss. We believe truly meaningful experiences come from a partnership between highly skilled and compassionate professionals, our healthcare partners and the patient and family with a primary focus on living each day to the fullest extent possible.  We develop care plans to minimize symptoms, articulate what matters most, and remember that each moment matters.

We are Your Hometown Hospice! Over the last 45 years, our team has cared for more than 50,000 hospice patients and nearly 100,000 family members.

To learn more please visit us at hospicechesapeake.org or find us on social media.

What We Offer:

• A rewarding and fulfilling career with a company that values your contributions.
• Competitive salary and generous paid time off, including 18 vacation days, 10 sick days, 8 paid holidays and 2 wellness days in your first year of employment with HOC. 
• Educational assistance to pursue professional development, additional certifications and degree programs.
• Comprehensive health, dental, and vision coverage, company-paid Short-Term Disability and Life Insurance, and available accident and critical illness coverage.
• Retirement 401(k) plan, with a generous company match.

Your Qualifications:

• Bachelor’s degree in nursing, healthcare administration or behavioral health required. Graduate of an accredited nursing school required.
• Active RN license.
• 3-5 years nursing experience in a nursing home, assisted living center, or other post-acute, long term care, or similar facility required.
• 2-3 years supervisory experience required.
• Excellent oral, written and interpersonal communication skills.
• Knowledge of Medicare, Medicaid, private insurance and other community programs and resources.
• Demonstrated ability to work effectively on an inter-disciplinary team.
• Excellent customer service philosophy and skills required.
• Understanding of and concurrence with the hospice philosophy of palliative care.
• Basic computer skills, including but not limited to Microsoft Word and Outlook, are required.

In accordance with Hospice of the Chesapeake’s commitment to leadership and industry-leading care, we require that all employees be vaccinated against COVID and influenza, as well as being screened for TB upon hire and annually thereafter. Documented and supported requests for religious and medical accommodation may be considered but may not be approved in all circumstances.

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