VP Operations Support

POSITION SUMMARY:  The Vice President, Operations Support is responsible for providing leadership, oversight and coordination to the field for all operations and field services. The position oversees complex data analysis of operational effectiveness, return analyses, functional standardization, and optimization capability, as well as policy and procedure development and implementation. In addition, the Vice President, Operations Support is responsible for effectively managing the development and implementation of corporate-wide for operational and customer solutions that support the organization’s business strategy.

PRINCIPAL RESPONSIBILITIES:

• Manages the operations support team, including overseeing hiring, on-boarding, development and performance management.

• Directs cross-functional strategic teams in creating metrics and dashboards that will allow the group to analyze and evaluate operational and financial data to determine operational alignment, return on investment and other required information; identifies favorable/unfavorable trends, as well as opportunities to reduce operating costs across the organization; prepares operational and financial reports regarding short- and long-term strategy for senior leadership team (e.g., SVPs and Executive Council).

• Responsible for collaborating with the broader Operations Support and other cross functional teams to develop the strategy, prioritize the efforts, and partner on field deployment to drive operations transformations initiatives.

• Leads Operations Support Team to evaluate current business operations and proposed innovations for improved efficiencies, strategic planning and goal setting, and presentation of results to senior management.

• Reviews analyses of monthly, quarterly and year-over-year (YOY) cost, margin and volume trends prior the submission to senior leadership.

• Reviews and approves recommendations on strategies to improve performance, increase volume trends and increase margins.

• Monitors field performance and collaborates with Area teams to provide support and expertise to help drive improvements.

• Conducts site visits to identify opportunity for improvement based on knowledge and evaluation of best practices; approves recommendations for changes in operational processes and procedures.

• Oversees the coordination of operational plans and programs, including but not limited to Blue Crew, emergency response and disaster recovery efforts, and acquisition and contract start-up(s).

QUALIFICATIONS:

• Experience in the Waste Management and/or Environmental Services Industry.

• Prior experience leading and directing cross-functional teams, using influence instead of authority to support team decision-making processes, and fostering an environment of healthy team debate and collaboration.

• Strong customer services skills to support internal stakeholders.

• Excellent analytical skills, with the ability to interpret data, identify trends, make data driven recommendations and evaluate P&L impact.

• Strategic thinking and results-driven mindset.

• Excellent communication skills and presentation skills, with ability to articulate complex concepts clearly and influence stakeholders at all levels of the organization.

• Demonstrated leadership experience, with the ability to effectively lead and collaborate with cross-functional teams at all levels to achieve common goals.

• Strong project management skills with the ability to prioritize tasks, manage multiple projects and meet deadlines in a fast-paced environment.

• Direct management experience of a large division, preferably in a Fortune 500 company.

• Experience presenting to senior management and an executive level leadership council.

MINIMUM REQUIREMENTS:

• Minimum of 10 years of progressively responsible management experience.

Rewarding Compensation and Benefits

Eligible employees can elect to participate in:
• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts. 
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• Retirement plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).

The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified.  Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.

ABOUT THE COMPANY

Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.

In 2023, Republic’s total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.

Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.

Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it.

Our company values guide our daily actions:

• Safe: We protect the livelihoods of our colleagues and communities.
• Committed to Serve: We go above and beyond to exceed our customers’ expectations.
• Environmentally Responsible: We take action to improve our environment.
• Driven: We deliver results in the right way.
• Human-Centered: We respect the dignity and unique potential of every person.

We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.   

STRATEGY

Republic Services’ strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets.  

We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.

With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.

Recycling and Waste

We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers’ specific needs.

Environmental Solutions

Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need. 

SUSTAINABILITY INNOVATION

Republic’s recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.

The Republic Services Polymer Center is the nation’s first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.

We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028.

RECENT RECOGNITION

• Barron’s 100 Most Sustainable Companies
• CDP Discloser
• Dow Jones Sustainability Indices
• Ethisphere’s World’s Most Ethical Companies
• Fortune World’s Most Admired Companies
• Great Place to Work
• Sustainability Yearbook S&P Global