Intern, Channel Planning Strategy & Analytics-1

Define your future at Hong Leong Bank

Job Description / Profile

Role: Intern, Channel Planning Strategy and Analytics

Reports To: Manager, Channel Planning Strategy and Analytics

Division/Dept: Business Channels

Job Purpose Summary

We are seeking a motivated and enthusiastic intern to join our Channel Planning Strategy and Analytics team. This is an excellent opportunity to gain hands-on experience in project management planning and execution within the financial services industry. The successful candidate will support the team in various initiatives, primarily related to "Project Dragon," and will have the chance to interact with a wide range of internal and external stakeholders. This role is designed for a proactive individual eager to learn and contribute to the successful and timely delivery of projects.

Key Responsibilities and Accountabilities

Market Research & Analysis:

• Assisting in gathering and analysing market data, demographic trends, and competitor activities to identify potential branch locations or optimization opportunities.

• Supporting research into emerging branch concepts and customer preferences.

Data Compilation & Presentation:

• Compiling data for internal reports and presentations related to branch performance and network efficiency.

• Assisting in the preparation of visuals and summaries for committee updates.

Project Support:

• Providing administrative and coordination support for ongoing branch transformation projects (e.g., branch opening and branch closure).

• Assisting with documentation and tracking of project milestones.

Strategic Planning Assistance:

• Contributing to brainstorming sessions for new branch formats (e.g., C1, C4 concepts) and service delivery models.

• Supporting the team in developing strategic recommendations.

Jobholder Requirements

Education/Qualification:

• Currently pursuing a Bachelor’s Degree in Banking & Finance, or a related field.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

Realise your full potential at Hong Leong Bank by applying now.