Key Account Manager

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POSITION SUMMARY:

DuBois Chemicals is looking to hire a high-performing Key Accounts Manager responsible for leading and coordinating sales activity with the company’s most important customers. Accountable to drive the strategy to retain and create growth in specifically identified Key Accounts. Develop the company’s presence, strong customer and supplier relationships and retain, grow wallet share, secure new products at existing customers. Responsible for communicating customer needs and requirements to all functional areas of the company to ensure that efforts are coordinated resulting in rapid organic sales growth. Demonstrate the company’s core competencies of communication, customer focus, innovation, integrity & ethics, learn & safety, and passion to succeed.

DuBois brands have been recognized as the technical leader for over one hundred years with unparalleled technology and service. No other company offers the performance value of our product offerings. Our laboratories continue a tradition of developing innovative technologies that are on the cutting edge of continuous improvement for the manufacturing industry. DuBois scientists are globally located in Research & Development (R&D) Centers of Excellence to better serve our customers’ needs. Their combined knowledge and application expertise contribute to the performance and value our customers have come to expect.

 KEY RESPONSIBILITIES:

• Develop solid and trusting relationships between major key customers’ senior management team and the DuBois company.

• Create and present strategic business plans (long-term/short-term) to customers to grow opportunities and exceed organizational goals.

• Develop profitable business and designated account(s) including retaining and intensifying long-term customer relationships across multiple levels within the customer organizations.

• Negotiate contracts and agreements with clients ensuring profitability and mutual benefit.

• Expand sales, introduce new products/applications to clients’ needs, and organize visits to current/potential key accounts.

• Manage simultaneously multiple sales opportunities with complex customers including receivables and delivery/invoicing.

• Effectively prepare and present reports on account progress to internal and external business partners.

• Collaborate with multiple sales representatives across multiple sites, customer service, and marketing functions.

• Ensure awareness and engagement of strategy and opportunities for sales growth.

• Develop and execute plans to leverage existing business with customers at additional sites and into additional applications.

• Develop a continual, active communication and feedback loop with customers.

• Support the development of demand forecast for specific areas.

• Establish consistent value proposition and customer expectations which may include service levels, review schedules, pricing, and evaluations to exceed sales targets.

• Must be able to perform the essential functions of this position with or without reasonable accommodation.

MINIMUM QUALIFICATIONS: 

• Bachelor’s degree in sales, marketing, business administration or relevant field.

• 5+ years of experience managing key accounts or sales leadership.

• Strong negotiation and influential leadership skills.

• Proven highly organized analytical thinker.

• Superior understanding of value-based selling, problem solving, and conflict resolution skills.

• Excellent oral and written communications skills, as well as strong interpersonal skills.

• Ability to manage shifting priorities/change in a fast-paced environment.

• Ability to multi-task, manage time and prioritize with attention to detail.

• Ability to work independently with minimal supervision; self-motivated and directed.

• Proficient in Microsoft Office and Customer Relationship Management (CRM) and internet-based programs.

• Ability to travel up to 60% including overnight travel.

DuBois provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, gender expression, genetic information, service in the military, veteran status, or any other protected status in accordance with applicable federal, state, and/or local law and/or regulation.