Commercial Sales & Service Support

Responsibilities / Tasks

Are you ready to make a significant impact on the industrial refrigeration sector? GEA is looking for a dynamic and proactive professional to join our team in Lisbon in a pivotal role supporting commercial sales and service operations.

Key Responsibilities:

• Manage customer inquiries (phone, email, website) and ensure timely follow-up through internal coordination.
• Handle quotation requests, prepare quotations for standard spare parts or machines, and follow up with customers.
• Oversee purchase orders, create sales orders, manage logistics, and coordinate internal processes to guarantee on-time delivery.
• Manage customer invoicing and debt collection.
• Handle claim management, warranties, and incident resolution.
• Maintain CRM data (opportunities, leads, service tickets, contracts).
• Prepare documentation for third-party collaborations.
• Occasional travel to factories or customer sites.

Your Profile / Qualifications

• Degree in Engineering or related technological sciences (preferably Mechanical Engineering), with additional business or marketing education.
• 3–5 years of B2B sales experience, ideally in Industrial Refrigeration or related fields.
• Native Portuguese speaker.
• High proficiency in Spanish and English (business level).
• Willingness to travel frequently within Spain/Portugal and occasionally across Europe.
• Advanced Microsoft Office skills (Excel, PowerPoint).
• Experience with ERP systems (SAP).
• Proven track record in maintaining proactive business relationships with customers, key accounts, and stakeholders.
• Structured problem-solving skills and strong data analysis capabilities.
• Financial knowledge of company key figures is a plus.
• Hands-on mindset with the ability to deliver results under pressure.
• Commitment to customer satisfaction and continuous improvement.

We offer:

• Attractive compensation package.
• Flexible working hours and the option for remote work (two days per week).
• 22 days of vacation per year.
• Great work environment as part of a collaborative team.
• Internal training and career development opportunities—national and international
• Join a company recognized as a "Top Employer 2025."

Did we spark your interest?
Then please click apply above to access our guided application process.