Office and Business Operations Manager

The Role:

Joining Moderna offers the unique opportunity to be part of a pioneering team that's revolutionizing medicine through mRNA technology, with a diverse pipeline of development programs across various diseases.

As an employee, you'll be part of a continually growing organization, working alongside exceptional colleagues and strategic partners worldwide, contributing to global health initiatives.

Moderna's commitment to advancing the technological frontier of mRNA medicines ensures a challenging and rewarding career experience, with the potential to make a significant impact on patients' lives worldwide.

Moderna is solidifying its presence in Taiwan, a region known for its robust biotech and technology sectors. Our Taiwan office will concentrate on commercial activities, delivering our innovative mRNA products to the Taiwanese market. We're inviting professionals who are eager to drive significant advancements in global health through our cutting-edge mRNA technology.

As part of our continued growth, Moderna Taiwan is seeking an experienced and proactive Office and Operations Manager to join our team in Taipei. This highly visible and cross-functional role will support the General Manager and the broader Taiwan, Hong Kong & Singapore leadership team by overseeing seamless day-to-day office operations, providing project coordination, managing internal and external meetings and events, and ensuring administrative excellence.

You will act as a critical partner across multiple business functions and external stakeholders, owning logistical planning, vendor management, and operational execution. This is a sole contributor role in a dynamic and fast-paced environment—ideal for someone who thrives on autonomy, attention to detail, and multifaceted responsibilities. Your ability to navigate confidential matters, collaborate cross-functionally, and anticipate needs before they arise will be central to your success. With opportunities to integrate digital tools and exposure to next-generation platforms like generative AI, this role places you at the intersection of operational excellence and innovation.

Here’s What You’ll Do:  

Your key responsibilities will be:

• Oversee and support internal and external meetings, including leadership team sessions, regional offsites, and town halls

• Coordinate logistics and provide in-person support for visiting international guests

• Lead the planning and execution of local team-building and employee engagement activities

• Manage vendor relationships, negotiate service contracts and pricing, and process associated invoices

• Serve as point of contact for serviced office reception and external service providers including travel, communications, and insurance

• Establish and maintain office policies, procurement standards, and operational procedures to maximize efficiency

Your responsibilities will also include:

• Manage executive calendars, meeting schedules, and administrative priorities

• Provide local document management, including contract and agreement tracking in collaboration with global and local stakeholders

• Support cross-functional teams by preparing project documentation, tracking project milestones, and ensuring deliverables are met on time, on budget, and in scope

• Draft meeting minutes, action trackers, and follow-up communications to ensure accountability and momentum

• Assist commercial and enabling teams with ad hoc administrative and coordination needs

The key Moderna Mindsets you’ll need to succeed in the role:

• We behave like owners. The solutions we’re building go beyond any job description.
  In this role, you’ll be relied upon to independently manage complex operations and support cross-functional initiatives—owning outcomes and proactively identifying efficiencies, gaps, and opportunities across the business.

• We digitize everywhere possible using the power of code to maximize our impact on patients.
  You will have opportunities to integrate modern digital tools—including exposure to Generative AI platforms—to streamline workflows, enhance reporting, and drive smarter operations across the Taiwan, Hong Kong & Singapore footprint.

Here’s What You’ll Bring to the Table:

• Certificate or diploma in Office Administration, Business, or related field.

• Minimum 5 years of experience in a similar role.

•   Experience with office relocations and facilities management.

•   Strong team orientation with a collaborative and service-focusd mindset.

• Proficinecy with IT tools, particularly with Office and AV equipment.

• Intermediate to advanced skills with MS Office 365 applications.

• Excellent verbal and written communication skills.

• Ability to establish and maintain effective working relationships across teams and levels.

• High degree of personal initiative, flexibility and agility.

• Fluent English (spoken and written) to communicate effectively with global colleagues. 

At Moderna, we believe that when you feel your best, you can do your best work.  That’s why our global benefits and well-being resources are designed to support you—at work, at home, and everywhere in between.

• Quality healthcare and insurance benefits
• Lifestyle Spending Accounts to create your own pathway to well-being
• Free premium access to fitness, nutrition, and mindfulness classes
• Family planning and adoption benefits
• Generous paid time off, including vacation, bank holidays, volunteer days, sabbatical, global recharge days, and a discretionary year-end shutdown
• Savings and investments
• Location-specific perks and extras!

The benefits offered may vary depending on the nature of your employment with Moderna and the country where you work.

About Moderna

Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world.  

By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities. 

We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S. 

As we build our company, we have always believed an in-person culture is critical to our success. Moderna champions the significant benefits of in-office collaboration by embracing a 70/30 work model. This 70% in-office structure helps to foster a culture rich in innovation, teamwork, and direct mentorship. Join us in shaping a world where every interaction is an opportunity to learn, contribute, and make a meaningful impact. 

If you want to make a difference and join a team that is changing the future of medicine, we invite you to visit modernatx.com/careers to learn more about our current opportunities. 

Moderna is a smoke-free, alcohol-free, and drug-free work environment. 

Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day, please apply! 

Moderna is committed to equal opportunity in employment and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements. 

We’re focused on attracting, retaining, developing, and advancing our employees. By cultivating a workplace that values diverse experiences, backgrounds, and ideas, we create an environment where every employee can contribute their best. 

Moderna is committed to offering reasonable accommodation or adjustments to qualified job applicants with disabilities. Any applicant requiring an accommodation or adjustment in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should contact the Accommodations and Adjustments team at leavesandaccommodations@modernatx.com. 

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