About the McGrath Foundation:

We are the McGrath Foundation. Each of us, and all of us, together. And what we do matters. It matters to the thousands of families going through cancer.

They are why we show up each day. The families we know and the ones we don’t. The families that need the support of a McGrath Cancer Care Nurse.

Showing up at the McGrath Foundation means showing up with your head and your heart.

It means bringing all your knowledge, your expertise, and your experiences.

And matching it with all your care, your courage and the commitment to support others.

We are the McGrath Foundation. Care to join us?

Why the McGrath Foundation is a great place to work:

We have a clear purpose: What we do and why we do it matters.

We have a strong brand: We are a trusted and well-known brand across Australia.

We are a certified Inclusive Employer: Diversity Council of Australia Index - 2024/2025

We support flexibility: We embrace hybrid working and where possible, offer flexibility in core hours, including part-time options.

We offer attractive salary packaging benefits: Not-for-Profit salary packaging is offered to reduce your taxable income and keep more of your pay in your pocket.

We care about your overall wellbeing: We offer a range of generous leave options and free access to Sonder, an innovative total wellbeing platform.

We have fun, together: The annual Pink Test and is our major fundraising event and it’s part of our DNA. We come together and work as a team to make it happen. We have fun and celebrate our success, because success means we can help deliver care to more people experiencing cancer.

More about the role:

We’re looking to add to our talented and high performing Marketing team with this newly created role of CRM Officer.

Reporting directly to our Lifestyle Marketing Manager, this role will be ultimately responsible for supporting their leader to plan, build, and optimise campaigns that drive engagement & donations utilising Salesforce Marketing Cloud.

For those of you that like a little more detail, key responsibilities include:

Support in the delivery of the annual email / SMS marketing calendar.
Track and report on campaign results and share insights with stakeholders to inform future strategies.
Provide support to continuously improve campaign performance and customer experience.
Maintain strong relationships with cross-functional teams to ensure alignment and timely delivery.
Test & learn with different audiences and channels to determine best approach and impact.

What you bring to the role:

Our ideal candidate is someone with at least 2 years’ experience in a CRM Marketing role with demonstrated ability to implement a customer-centric/supporter first approach to lifecycle management.

We’re looking for someone proficient utilising Salesforce Marketing Cloud or similar platform. Ideally you have experience using Salesforce CRM or similar and familiarity with Power BI or similar reporting platforms is desirable.

So if you’re a natural collaborator (internally and externally), are highly organised and can juggle multiple priorities with ease, have high attention to detail with proven communication and interpersonal skills (including having excellent English language skills, including checking of spelling and grammar) and genuinely love working at a fast pace and as part of a high performing team, we’d love to hear from you!

We value diversity!

The McGrath Foundation is an employer of equal opportunity and celebrates the diversity of our team. We encourage candidates of all backgrounds to participate in our recruitment processes.

If you are passionate about making a positive impact and you see yourself in this role, we'd love to hear from you! If you have any further questions, please contact the People and Culture team on people.culture@mcgrathfoundation.com.au.

Applications will be reviewed and progressed on a rolling basis. Candidates are encouraged to apply as soon as possible.

This is a direct search process so respectfully, no agencies please.