Fund Services.Vice President

About Citco:

The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we’ll only maintain as we move forward, always prioritizing our performance. So, for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco.

 

About the Team & Business Line:
Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver seamless client experience.

 

Your Roles:

• Team planning and development:
  •    Overall leadership and coaching of Managers and Supervisors and ensuring there is appropriate and regular coaching in place for their direct reports.
  •    Oversee compliance to staff development plans and ensuring managers and supervisors are conducting effective 1:1 meeting with direct reports as well as addressing action plans
  •    Create an environment of co-operation and initiative through appropriate delegation, empowerment, training and motivation.
  •    Oversee timely completion of training requirements of all team members, both for online and classroom training
  •    Review performance reports and dashboards across teams to ensure targets are met
  •    Ensure regular discussions with CoE EVPs on recruitment, staff assessment and capacity planning for your teams
• Client and Local Office relationship management:
  •    Actively build an effective working relationship with Local Office VPs and managers through regular communications and having a common understanding of client requirements, service delivery goals, and team priorities. 
  •    Oversee the daily operations of the teams ensuring timeliness of all deliverables to local office and/or clients, and provide support and guidance in accomplishing client deliverables in accordance with SLAs
  •    Oversee the teams’ daily planner/schedules to manage the daily workflows of all client and Local Office deliverables
  •    Hands-on approach as Reviewer – A Fund Accounting VP is expected to have his/her own fund/tasks allocations to keep abreast with team deadlines and client complexities. For funds/tasks assigned, review and ensure accuracy of accounting records, trade and non-trade related bookings, cash and portfolio reconciliations, portfolio valuations and net asset value calculations
  •    Develop and maintain a sufficient and current understanding of the client, their business/products/strategies, their processes, and most importantly, their challenges and needs.
  •    Be the primary point of contact to respond and resolve all queries, issues and escalations from CoE team members.
  •    Similarly, be the primary point of contact to respond to all queries and escalations from Local Office and clients. Be responsible to lead regular calls with Local Office along with team managers.
  •    Oversee and support the migration of new clients and funds
  •    Active client relationship management in cooperation with Local Office counterparts through reviewing accuracy and timeliness issues that may impact such relationship
  •    Anticipate and resolve work concerns and exercise sound judgment to make appropriate adjustments as necessary
• Risk Management:
  •    Be a risk changemaker – create a risk awareness culture on each team and within the department and implement processes to address areas of concern.
  •    A champion in developing a forum dedicated to sharing best practices and improving processing standards within the COE
  •    Develop, maintain and validate department operational procedures and guidelines through active participation of SOP reviews 
  •    Undertake ongoing and ad-hoc operational reviews, participate in global policy decisions, and lead workshops to establish and modify agreed operational workflows
  •    Participate in CAIS initiatives to maintain Citco’s pre-eminent position in the marketplace.
  •    Expect to maintain a thorough understanding of the systems used to deploy the services and to remain apprised of regulations and laws that affect CAIS.
      
• Process Improvements:
  •    Identify, recommend and assist in implementing enhancements where procedures, processes, controls and client servicing may be improved through automation

     
About You:
•    You have a Degree in Business/Accounting/Finance/Economics or any related course
•    8+ years’ experience in Financial Services, preferably in a Fund Accounting / Fund of Funds Accounting Environment with technical knowledge of accounting functions, such as Portfolio and Cash reconciliations, Portfolio Valuations and NAV calculations across different fund types.
•    5+ years’ experience managing people
•    Experience or knowledge of Pricing and Custody processes and functions is an advantage
•    Exposure to systems implementations and work flow process initiatives would be a distinct advantage

Our Benefits
Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.
 

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