Patient Service Representative - Pediatrics, Westwood

General Information

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Work Location: Los Angeles, CA, USA Onsite or Remote Fully On-Site Work Schedule Monday-Friday 8am-5pm Posted Date 08/06/2025 Salary Range: $30.36 - 43.49 Hourly Employment Type 2 - Staff: Career Duration Indefinite Job # 26072

Primary Duties and Responsibilities

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As a Patient Service Representative, you will support the Children's Health Center clinic in Westwood by providing vital administrative support to our pediatric patients and physicians. This position will be assigned to the Pediatric Hem/Onc specialty. You will help guide patients through the health system and collaborate closely with physicians to ensure patients receive comprehensive timely care. Responsibilities include, but are not limited to:

• Obtain prior authorizations
• Referral processing
• Address in-basket messages
• Appointment scheduling
• Review of provider schedules
• Review and upload of medical records

    Salary Range: $30.36-43.49 Hourly

Job Qualifications

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We are looking for an experienced professional with....

• Skill in setting priorities which accurately reflect the relative importance of job responsibilities.
• Ability to establish and maintain productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
• Ability to creatively integrate competing demands into a productive working environment.
• Skill in verbal communications to clearly convey complex problems in both formal and informal situations.
• Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health.

 

Preferred:

• Experience with authorization and referral processing.
• Experience working with in-baskets. 
• Knowledge of specific specialty practice and workflows.