Product Owner

Department:

Technology

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Job Summary

• Serve as the customer proxy and responsible for working with Product Management and other stakeholders—including other product owners and other teams—to define and prioritize the Team Backlog so that the solution effectively addresses program priorities while maintaining technical integrity. Attend product management meetings, planning, and backlog/vision refinement sessions. Part of the Product Team who attends all the events.

Additional details:

• This role is offered as a remote workplace position, which may require travel for trainings, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in an approved remote location, away from our Corporate Campus. Please note, while this is a remote position, there is limited group of states or localities ineligible for Employees to regularly perform their work off-site. Those ineligible locations are: Alaska, California, Colorado, Delaware, Illinois, Iowa, Massachusetts, Maryland, Montana, New Jersey, New Hampshire New York, North Dakota, South Dakota, Oregon, Pennsylvania, Vermont, Washington, West Virginia, and Wyoming, and Puerto Rico.   

• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.  

 We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. 

Responsibilities

• Prepare backlog for PI Planning and decide which work items become part of the team backlog

• Serve as the customer proxy

• Build, refine, prioritize, and maintain the team backlog

• Partner in Scrum ceremonies such as iteration planning, iteration reviews, and demos

• Help create user stories and define acceptance criteria

• Review and accept user stories as complete

• Contribute to vision and program Backlog

• Meet with stakeholders to ensure features and subsequent stories meet expectations

• Drive iteration content by prioritizing user stories

• May perform other job duties as directed by Employee's Leaders

Knowledge, Skills and Abilities

• Ability to make decisions with minimal guidance and oversight

• Ability to be organized with strong attention to detail and capable of coordinating multiple viewpoints into a single message

• Ability to understand technical issues

• Skilled in analytics and problem solving with a high attention to detail

• Ability to anticipate risks, issues and opportunities, and escalate them accordingly

• Skilled in presentation, facilitation, communication, and negotiation

• Ability to be comfortable and articulate in challenging change management scenarios, knowing when to insert self and when to fade back

• Solid knowledge in Agile including the value and principles, and how they are applied in enterprise environments

Education

• Required: High School Diploma or GED

• Required: Bachelor's Degree or equivalent work experience - BS, Business, Engineering, Computer Science, Information Systems or related field or the equivalent formal training

Experience

• Required: Intermediate-level experience, fully functioning broad knowledge in:

  • Agile and Scrum software development methodologies

  • Business analysis, project management or software development delivering enterprise products and solutions

Licensing/Certification

• N/A

Physical Abilities

• Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time

• Ability to communicate and interact with others in the English language to meet the demands of the job

• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines

• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986

• Must be at least 18 years of age

• Must be able to comply with Company attendance standards as described in established guidelines

Pay & Benefits

Competitive market salary from  $95,750.00-106,400.00 per year* depending on qualifications and experience, with opportunity for future pay increases based on performance and market movement. For eligible leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits you’ll love:

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) 

• Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings** 

• Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit*** 

• Competitive health insurance for you and your eligible dependents (including pets) 

• Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment. 

• Explore more Benefits you’ll love: https://careers.southwestair.com/benefits

*Pay amount doesn’t guarantee employment for any particular period of time

**401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits

***ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company

Southwest Airlines is an Equal Opportunity Employer.
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