Associate Director, Fund Accounting

Company Description

We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide.  We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world’s top-15 private equity firms.  

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.  

Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding.  

We’re driven by our Group purpose, to power people and possibilities.  

Job Description

A senior leadership position responsible for implementing strategic initiatives and driving operational excellence across multiple fund accounting and client services teams. This role leads service delivery enhancements, manages resource allocation, and develops talent while overseeing complex, high-volume operations. The position focuses on tactical execution, team performance, and cross-functional collaboration to achieve departmental objectives. 

• Lead multiple teams across fund accounting and client services  
• Drive strategic operational improvements and efficiency  
• Oversee complex client portfolio management  
• Direct resource allocation and capacity planning  
• Develop and implement departmental strategies  
• Foster innovation and continuous improvement of culture  
• Establish performance monitoring frameworks  
• Manage cross-functional relationships  
• Ensure regulatory and risk management compliance  
• Comprehensive remuneration: Motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profile 
• Wellbeing: Additional social benefits such as HMO coverage on your Day 1 with 2 dependents covered and group life and accident insurance 
• Annual leave coverage 
• Hybrid working arrangement: We recognise the value of working flexibly and is keen to ensure all employees enjoy an excellent work-life blend. As such, we are open to conversations with employees related to setting up flexible working arrangements 
• Support and development: We will ensure you have the right training, tools and development plan to grow and improve your skills every day 

Qualifications

• ​You are an accounting, finance, or business administration graduate with CPA license or equivalent 
• You have a minimum 10 years of progressive experience in fund accounting, financial services, or client operations, with at least 5 years in leadership and management roles  
• You have extensive experience managing multiple teams and driving cross-functional collaboration in a complex, high-volume environment  
• You are proficient in managing complex client portfolios and high-level escalations 
• You are skilled in resource allocation, capacity planning, and performance monitoring frameworks  
• You are adept at developing and implementing departmental strategies and operational improvements  
• You have strong knowledge of regulatory compliance, risk management, and industry best practices  
• You are experienced in overseeing large-scale client onboarding and driving innovation in methodologies  
• You are a strategic leader with a focus on driving operational excellence and business growth  
• You are skilled in managing high-level client relationships and leading strategic planning initiatives  
• You have a strong focus on fostering a culture of continuous improvement and innovation  
• You have an exceptional ability to inspire and develop talent across multiple teams  
• You have excellent communication and negotiation skills, with the ability to manage strategic client relationships  
• You are results-driven and proactive, with strong decision-making and problem-solving skills  
• You are collaborative and adaptable, thriving in dynamic and high-pressure environments 

Additional Information

Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.   

There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.  

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,800+ employees - from 94 nationalities, across 25 countries - to each achieve their potential.  Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.   

We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success leads to our sustainability and success. We’re emotionally invested in our clients right from the beginning.