Data Operations Analyst (Fox)

Job Description

We’re seeking a detail-oriented and analytically driven Data Operations Analyst to join our dynamic and multicultural operations team. In this hybrid role, you’ll be responsible for managing and transforming large datasets into actionable insights, supporting both client deliverables and internal digital initiatives.

You’ll play a vital role in the full data operations lifecycle—from validating, extracting, and processing digital transaction data to resolving data quality issues and collaborating with cross-functional teams. This is an exciting opportunity for early-career professionals interested in building strong foundations in data analysis, digital tools, and process automation within a client-focused environment.

Key Responsibilities

Data Processing & Analysis

• Acquire, preprocess, and analyze structured and unstructured data to support business operations and decision-making.
• Monitor and validate data completeness, accuracy, and consistency using BI tools and SQL.
• Investigate anomalies and resolve data quality issues in collaboration with local and global teams.
• Support ongoing operations and reporting by organizing, maintaining, and updating raw data structures and client databases.

Data Extraction & Tool Usage

• Work with internal tools to configure data extraction models.
• Adapt extraction logic to meet evolving data formats and business needs.
• Stay up-to-date with internal systems, technologies, and process documentation.

Client & Stakeholder Support

• Respond to client and internal queries with accurate and timely feedback.
• Attend daily stand-ups to track progress, report blockers, and align with team priorities.
• Ensure deliverables are met on time and aligned with client expectations and internal KPIs.

Automation & Process Improvement

• Identify and participate in initiatives to automate repetitive tasks.
• Contribute to process documentation, QA dashboards, and internal tooling enhancements.
• Support strategic projects aimed at improving operational workflows.

Cross-Functional Collaboration

• Communicate and coordinate with product managers, analysts, and technical teams.
• Take ownership of sub-projects and drive task execution across global teams.
• Maintain clear operational documentation and SOPs.

What You Bring

Must-Have

• Strong analytical and problem-solving skills.
• Basic knowledge SQL
• Ability to manage data with attention to detail and accuracy.
• Good communication skills and ability to work in multicultural, remote teams.
• Fluent in English (intermediate to upper-intermediate).

Nice-to-Have

• Exposure to Python, Tableau, Looker, or similar tools.
• Familiarity with HTML, XML, RegEx, or other scripting/markup languages.
• Interest in or experience with e-commerce, digital retail, or transaction-based datasets.
• Previous internship or entry-level experience in data, analytics, or tech-related role.

We offer:

• Food vouchers of 120 BGN monthly
• Medical Insurance
• Life Insurance
• MultiSport card, self funded by the employee
• Additional paid leave of 3 days in case of no overdue leave days from previous year
• Volunteer time off (global volunteer day)
• Free LinkedIn Learning access that helps you discover and develop business, technology-related, and creative skills through over 20,000 courses available in 7 languages)
• Free Employee Assistance Programs (EAP)

In addition:

• Flexible working hours and home office
• Discount program with external vendors
• Eco friendly travelers are welcome to the office – parking places for bikers
• Sofia office is located close to the city centre and easily accessible from any point by public transportation

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

Want to keep up with our latest updates?

Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion