Associate Vice President, Professional Services - Aerospace & Defense

We’re a fast-growing SaaS company changing how Contract Lifecycle Management (CLM) works in the public sector. We’re hiring an experienced AVP of Professional Services to lead our Aerospace & Defense consulting work. You’ll lead major customer projects, build strong teams, and advise top-tier government contractors and Fortune 50 companies.

• Manage Key Clients: Oversee a portfolio of A&D clients and ensure long-term project success.

• Lead Delivery: Run implementation projects from start to finish—managing people, planning, and customer satisfaction.

• Lead Global Teams: Oversee distributed teams and ensure quality, timelines, and budgets are met in strict environments.

• Engage with Clients: Build strong relationships with defense organizations and contractors.

• Coach Teams: Mentor delivery leaders and help them tailor solutions for the A&D space.

• Use Industry Knowledge: Apply your understanding of A&D rules, contracts, and ecosystems to project execution.

• Influence Executives: Help guide budget, risk, and resource decisions for complex programs.

• Drive Performance: Promote governance models and performance metrics suited for A&D clients.

• Citizenship Requirement: U.S. citizen or Green Card holder (required for federal contracts).

• Experience: 15–25 years in relevant roles, including leadership in the A&D industry.

• Education: Degree in Science or Engineering; MBA is a plus.

• SaaS Skills: Experience leading SaaS implementations—ideally CLM, ERP, or supply chain systems in A&D.

• Compliance Knowledge: Familiar with ITAR, DFARS, NIST, and similar regulations.

• Operational Know-How: Understand secure data practices and program delivery in regulated sectors.

• Customer Focus: Strong history of supporting high-security customers successfully.

• Strategic Thinking: Comfortable navigating long buying cycles and complex supply chains.

Icertis is the global leader in AI-powered contract intelligence. The Icertis platform revolutionizes contract management, equipping customers with powerful insights and automation to grow revenue, control costs, mitigate risk, and ensure compliance - the pillars of business success. Today, more than one third of the Fortune 100 trust Icertis to realize the full intent of millions of commercial agreements in 90+ countries.