Associate, Middle Office Representative II

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Associate, Middle Office Representative II to join our Middle Office Operations team. This role is located in Pune.

In this role, you’ll make an impact in the following ways:

Serve as a lead for the day-to-day operations of a Middle Office support team, providing work direction and technical assistance on complex matters.
Lead the daily activities of a Middle Office support team servicing multiple funds. Review data and assist in resolving escalated problems that may arise during the normal daily, weekly or monthly accounting and reporting.
Supervise the tracking of fund data and trades, as well as the maintenance of records.
Establish data maintenance and summarization processes and procedures to improve team efficiency and best support the Middle Office support team.
Search for fail points in processes and provide error reports to clients in compliance with established service level agreements.
Review error reports from more junior team members and provide feedback. Ensure error reports from support staff comply with service level agreements before they are shared with Middle Office teams.
Escalate external errors. Correction of internal errors is at the discretion of the client. Review for exceptions. If exceptions are found, confirm that internal and client procedures were followed, processing was on time and in line with FCC regulations and no unnecessary steps were taken. Check exceptions identified by more junior level team members.
Dictate how support team handles incorrectly managed exceptions and enforce adherence to procedures.
Lead team in preparing system-generated reports. Set standards for teams’ report output to be shared with client teams.
Coordinate review of reports and the sharing of reports with Middle Office teams. Review work of junior team members.
Assist in identifying and implementing process improvements to reduce audit and financial exposure and improve team efficiency.
Supervise a team of Middle Office support staff. May be responsible for specific supervisory review and approval actions.
Support the achievement of team objectives.

To be successful in this role, we’re seeking the following:

Bachelor’s degree or the equivalent combination of education and experience is required. Master’s degree a plus, mutual fund industry background preferred.
4-5 years of total work experience preferred.
Experience in accounting support or the mutual fund industry preferred.

At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn

Here’s a few of our recent awards:

America’s Most Innovative Companies, Fortune, 2025
World’s Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.