Support Services Assistant

• Community Action Suffolk

• Location: Ipswich, Suffolk (Blended Working available)

• Salary: £23,868 pro rata FTE (£19,094 per annum Actual)

• Hours: 30 hours per week 

• Contract: Permanent 

• Reference: 0362

• Required as soon as possible.

About us - Join Our Team – We're Hiring!

We're on a recruitment drive and looking for passionate, driven individuals to join our growing organisation. If you're someone who thrives in a dynamic environment, values teamwork, and wants to make an impact in the sector—we want to hear from you!

Community Action Suffolk (CAS) is the county’s infrastructure organisation for the Voluntary, Community, Faith and Social Enterprise (VCFSE) sector. We exist to ensure our sector, and its volunteers are supported, safe and sustainable and that our communities are active and resilient. 

Our values of collaborative, enabling, person centre, responsive and trusted are the golden thread which runs through who we are and how we operate, and we aim to make them real every day.

About the role 

Are you a highly organized and proactive individual with a keen eye for detail? We are looking for a motivated and enthusiastic Support Services Assistant to help keep CAS, its services and subsidiaries running smoothly and efficiently.

What the role involves:

• supporting daily office operations within our subsidiaries, project and services with energy and precision

• providing administration support for our Brightspace building and reception

• preparing documents, reports, and presentations

• designing and creating promotional material for CAS.

You should have experience in administrative duties and strong organisational skills. An eye for detail and proficiency in Microsoft Office as well as a varied use of software packages. You should also be an excellent communicator with a warm and approachable style.

We are a friendly organisation, committed to promoting a diverse and inclusive culture in all that we do, and welcome applications from individuals of all backgrounds. We aim to create a workplace which is welcoming, fair, and inclusive, where people can be themselves and contribute to our vision and values.

What we offer 

You will work within a reputable charity which offers its employees benefits which include: 

• blended working where role allows 

• flexible working options to support work/life balance 

• 33 days increasing to a maximum 36 (FTE) annual holiday which includes an allowance for bank holidays 

• up to 4% matched pension contribution 

• 2 days pro rata volunteering days to support volunteering in Suffolk 

• staff discounts scheme for a range of retailers including; shopping, holidays, insurance, eating out and health and leisure activities 

• company sick pay scheme 

• continued professional development for job related development 

• family friendly policies and practices 

• tailored induction.

To find out more:

If you are interested in the role and would like to learn more, please contact louise.bradshaw@communityactionsuffolk.org.uk Associate Director for People and Cultural Development for an informal conversation. 

We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, or on commencement of post.

How to apply:

For more information, please visit our website for a copy of our application pack. 

Alternatively, please contact Louise Bradshaw on louise.bradshaw@communityactionsuffolk.org.uk 

Completed applications should be sent to: louise.bradshaw@communityactionsuffolk.org.uk or via post to Louise Bradshaw, at Community Action Suffolk, 160 Hadleigh Road, Ipswich, IP2 0HH.

Closing date: 12pm, 25 August 2025.

Interview date: week commencing 1 September 2025.