Salesforce Administrator

Description

Hinckley has been building and servicing America’s finest yachts since 1928. Each new Hinckley yacht carries with it the symbol, Talaria, which marks the swift pursuit of superior ideas. Today, Hinckley builds highly innovative, power and sailing yachts from 29 to 76 feet under the Hinckley, Hinckley Sport Boat, Hunt and Morris brands.  

Our team is looking for a seasoned Salesforce Administrator who will be able to travel as needed and become a key part of our team. 

Key Responsibilities 

• User Management: Set up and manage user accounts, profiles, roles, and permissions to ensure appropriate access to Salesforce features and data. 
• System Configuration: Customize Salesforce objects, fields, page layouts, and validation rules to align with business processes. 
• Data Management: Perform regular data maintenance tasks, including data cleansing, duplicate management, and ensuring data integrity. 
• Reporting and Analytics: Develop and manage reports and dashboards to provide insights into business performance and user activity. 
• Training and Support: Provide training and support to end-users, helping them effectively utilize Salesforce tools and features. 
• System Upgrades and Maintenance: Evaluate and implement Salesforce updates, add-ons, and new features to enhance system functionality. 
• Collaboration: Work closely with various stakeholders, including sales, marketing, and IT teams, to identify needs and translate them into system improvements. 

Requirements

• Technical Proficiency: Strong understanding of Salesforce software, including its features and capabilities. 
• Problem-Solving Skills: Ability to troubleshoot and resolve technical issues that may arise within the Salesforce platform. 
• Project Management: Skills to manage multiple tasks and projects, ensuring timely delivery of solutions. 
• Communication Skills: Excellent interpersonal skills to liaise with stakeholders and facilitate training sessions. 
• Analytical Skills: Ability to analyze business processes and translate them into effective Salesforce solutions. 

Work Environment 

• Typically works in an office setting with options for remote work. Some travel may be required for team meetings or client consultations.