IT Infrastructure Engineer

Purpose of the role is to…

• Deliver new technologies that support our mission to win F1 World Championships
• Deliver new innovations to question conventional thinking and improve capabilities of the IT department
• Lead by example as a senior technical escalation point for a broad range of IT support topics
• Manage stakeholders within IT and the business while delivering complex projects.
• Deliver exceptional customer service to a consistent high standard

 

THEREFORE WE NEED YOU TO…

Be skilled at…

• Troubleshooting, problem solving and root cause analysis
• Excellent Research and analytic skills
• Prioritisation and self-management
• Design, implementation and support of enterprise applications and infrastructure
• Support and optimization of in-house and bespoke applications
• Adapting to change, learning quickly in a fast passed environment

Have experience of…

• Delivering exceptional customer service under pressure
• Operational support at a senior technical level, within a medium to large sized enterprise
• Supporting and diagnosing enterprise WAN and LAN infrastructure.
• Planning, organising, leading and delivering complex, fast-moving workloads with both internal and external 3rd party resources
• Working to recognised methodologies i.e. (ITIL, Agile)
• A broad range of technical experience within a fast paced, dynamic environment
• Supporting junior colleagues via mentoring, training, and documentation

Demonstrate knowledge of…

• Enterprise application, middleware, and infrastructure technologies
• Managing and deploying to cloud platforms
• Database support, administration, and optimisation
• Scripting, orchestration, and automation techniques
• Capacity, performance, and availability monitoring
• Security, vulnerability, and malware threat prevention
• Desirable - Working in F1 or equivalent business
• Desirable - Testbed and simulation platforms

Hold these qualifications…

• Degree or relevant qualifications in a technology or science subject
• Hold the following (or relevant equivalent):
  • Cisco Certified Network Associate (CCNA)
  • ITIL v3/v4 foundation level

Be…

• Diligent and show attention to detail.
• Passionate about infrastructure.
• Capable to show a growth mind-set
• Flexible and open
• A team player
• Success driven, capable to perform under pressure and overcome challenges.
• Target and deadline driven

 

Success in this role will be if you… (deliverables)

• Be able to see the big picture but also get involved in the technical “hands on” deliverable of a broad range of technical topics.
• Project manage multiple concurrent projects and associated stakeholder communications.
• Deliver on operational and project-based tasks, against demanding Service Level Agreements and challenging deadlines
• Deliver quality without compromising performance
• Be a strong point of escalation; seeing solutions that others can't, and crucially, be keen to do so as quickly and efficiently as possible so that we can achieve our collective goals
• Actively encourage teamwork and knowledge sharing to develop both yourself and your colleagues

 

Additional information…

• The roles require the ability to deliver on both operational and project activities, against deadlines and SLAs. Thus, flexibility is essential in this position
• Applicants must be able to occasionally provide out of hours maintenance and support on a best-efforts basis