Fleet Operations Supervisor

Description

In conjunction with other members of Fleet Management, responsible for proper management of all aspects of fleet operations; the day-to-day management of all fleet personnel, insuring they all adhere to vehicular laws, Company policies, rules & regulations and enforcement of same – including disciplinary actions when warranted. Principal duties and responsibilities include, but are not limited to:

- Manage all aspects of daily fleet operations including:

• Supervise the fleet employees in all aspects – including making ‘on the ground’ assessments of performance and making strategic/operational changes as situations change and rental car clients need so warrant
• Early morning coordination with Counter Managers for Daily Game Plan of vehicle demand
• Supervise and direct all vehicle movement between locations to maximize efficiency and minimize wait times
• Ensure counters are receiving keys to status on a timely and consistent basis
• Supervise and assign responsibilities for proper lot management at each location
• Ensure proper staffing for each car rental client – adjusting manpower due to demand, vacations, sick calls, etc.
• Make sure all Vehicles are properly cleaned and prepped including tires and batteries in an efficient manner
• Ensure all opening & closing duties are being done in accordance with car rental client standards
• All supplies and equipment required for above functions are properly stocked and reordered as needed and all equipment is in good working order

- Employee Management Responsibilities Including:

• Training of all new employees in all aspects of their job and compliance with all company policies and procedures
• Assist in on-going training and development of Service Agents, Leads, Return Agents & Shuttle Drivers
• Monitor employee attendance, performance and productivity in conjunction with Management and HR Dept.
• Document all employee performance issues in conjunction with Management and H R Dept.

- Other Duties And Responsibilities:

• Be fully informed of all company policies & procedures and set example by adhering to same
• Coordinate with administrative support staff in all operational duties including staff scheduling; staff scheduled days off; monitoring of overtime hours by individual employee
• Any and all other tasks that reasonably fall within this function as directed by management

Requirements

• Prior experience in a supervisory role is preferred.
• Must possess and maintain a valid, unexpired drivers license.
• Must possess and maintain a clean driving record.