Training Administrator

Application Deadline: 21 August 2025

Department: HSE

Employment Type: Contract / Temp

Location: Alternative Heat Head Office

Reporting To: Training & Development Manager

Description

The opportunity has arisen to join an industry leader in UK’s & Ireland’s Building Services sector. Alternative Heat design, develop and deliver a wide range of offsite-prefabricated, innovative, and sustainable building service solutions throughout the UK & Europe. 

What We Do: 
We specialise in the design, supply, and installation of a wide range of prefabricated energy solutions, typically built in NI and shipped throughout the UK & Europe. We also offer turnkey design, build, and operate solutions for commercial energy centres and large-scale district heating solutions and have experience with successfully procuring and delivering many similar packages to a wide range of public bodies throughout UK & Europe. 

Team Overview: 
The Training & Development (T&D) team plays a vital role in equipping employees across all departments with the skills, knowledge, and support needed to perform at their best. Comprising the Training & Development Manager, a Technical Trainer/Coordinator, and a Training Administrator, the team is responsible for designing, delivering, and coordinating a wide range of training programs—from compliance and technical upskilling to onboarding and professional development. By fostering a culture of continuous learning and capability building, the T&D team directly supports the growth of individuals and the business, helping to ensure that Alternative Heat continues to meet the evolving demands of its projects and clients. 

Role Overview: We are seeking a highly organised and proactive Training Administrator to support the delivery and coordination of training and development activities across our growing organisation. This is a temp-to-perm opportunity, initially to cover a 6-month sabbatical, with a strong possibility of transitioning into a permanent role for the right candidate—particularly in light of our rapid business growth and evolving training needs. The successful candidate will work closely with both corporate and site-based teams to ensure all training activities are efficiently administered, fully compliant, and well-documented. This role is vital in helping the wider Training & Development team deliver effective learning experiences across the business.

Job Title | Training Administrator
Location | Head Office
Hours | 08:00 - 17:00 Monday to Thursday 08:00 - 15:00 Friday
Salary | Competitive depending on experience
Responsible to | Training & Development Manager 

Key Responsibilities

• Schedule and coordinate internal and external training sessions, inductions, workshops, and compliance courses. 
• Book venues, trainers, materials, and manage all associated logistics. 
• Liaise with external training providers and manage course bookings, costs, and invoicing. 
• Maintain accurate and up-to-date training records, employee certifications, and compliance data in accordance with regulatory and client standards.
• Monitor certification expiry dates and proactively arrange refresher training. 
• Update and maintain the Learning Management System (LMS) or internal training databases. 
• Support onboarding and induction processes, ensuring all new starters complete mandatory training. 
• Collate and analyse feedback from training sessions to support continuous improvement. 
• Prepare executive-level reports, training trackers, and matrices for management review and audit purposes. 
• Facilitate internal training sessions and team meetings where required. 
• Support the design and delivery of internal presentations, training content, and briefing materials. 
• Provide administrative and coordination support across the Training & Development team, including involvement in apprenticeships, NVQs, and wider professional development initiatives. 

Skills, Knowledge and Expertise

Essential Criteria: 

• Proven experience in a training, learning & development support role. 
• Excellent organisational, coordination, and time management skills. 
• High attention to detail and accuracy in data entry and record-keeping. 
• Strong verbal and written communication skills, with confidence in delivering presentations and facilitating meetings or briefings. 
• Ability to prepare clear, well-structured reports and summaries for management and senior stakeholders. 
• Proficient in Microsoft Office (particularly Excel, PowerPoint, Word, and Outlook). 
• Familiarity with Learning Management Systems (LMS) or HRIS platforms. 
• Comfortable handling confidential information with professionalism and discretion. 
• Able to work independently, manage competing priorities, and meet deadlines in a fast-paced environment. 

Desirable Criteria: 

• Experience working in a compliance-focused or safety-critical industry, such as construction, engineering, or manufacturing. 
• Working knowledge of CITB, HSE, or industry training frameworks and requirements. 
• Exposure to or interest in instructional design, training delivery, or content creation. 
• Relevant qualifications in L&D, HR, or Health & Safety (e.g. CIPD, IOSH, NEBOSH). 
• Experience supporting apprenticeships, vocational qualifications (NVQs), or other structured development programs. 

Benefits

• Full in-house training and career development opportunities 
• Competitive pension scheme 
• Life assurance scheme 
• Health cash plan 
• Free annual health check during working hours 
• 30 days annual leave increasing in line with length of service. 
• Social events organised for all employees throughout the year via our Health and Wellbeing committee. 
• Secure, free onsite parking 
• Free Coffee, Hot Chocolate, Tea, and Fruit provided daily. 
• Friendly and supportive working environment in state-of-the-art facilities