F&A Maison Training Manager

MAIN PURPOSE

The purpose of this position is planning and implementing training / development programs to the maison employees in technical, professional and management skills, and also helping employees understand the maison DNA

 

KEY RESPONSIBILITIES

1: Develop training program

• Develop professional/technical training program
• Develop management program for boutique managers
• Develop training program for new boutique opening
• Identify and analyze training needs at the maison retail boutiques

 

2: Implement training

• Implement management training for boutique managers/assistant boutique managers.
• Coordinate implementation of technical training
• Implement initiate training
• Implement training for new boutique opening 
• Implement training for seasonal OMS
• Follow up with new comers by providing a sponsor checklist and collaborating with newcomer sponsors.
• Follow up with boutique trainers for in-store training and also organize boutique trainer meetings.
• Manage logistics for training delivery
• Collaborate with Richemont Training Program development & implementation for office-based staff/managers

 

3: Manage training information

• Prepare and manage annual training calendar
• Manage maintenance and update of training history (list of training program and participants) 
• Manage and control training budget.

 

4: Assessment of training for improvement

• Assess effectiveness of training program (by exam or mystery shoppers) and analyze future training needs.
• Provide feedback about training results and challenges to the management, and propose plans to improve the program.

 

5: Develop training materials

• Develop training materials (Newcomer, Follow up, fashion basics, etc)　

 

QUALIFICATIONS AND EXPERIENCE:

• 3+ years Training experience in apparel/ luxury industry
• Deep knowledge of luxury fashion business
• Intermediate- Business level of English

 

ATTRIBUTES:

• Good communicator
• Flexible
• Proactive
• Strong organizational and coordination skill