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Bolt Food is looking for a Strategy and Operations Manager in Cyprus to lead high-impact initiatives, drive business performance, and collaborate with internal teams and external partners. Working closely with the General Manager, you will support strategic decision-making, manage cross-functional projects, and enhance overall operational efficiency.

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<title>About us</title>

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With over 150 million customers in 45+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, color, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

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<title>About the role</title>

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As Strategy and Operations Manager for Bolt Food in Cyprus, you will lead and optimize core business operations, leveraging your analytical expertise and strategic thinking.

You’ll work closely with Operations Specialists, the General Manager, and HQ teams to drive business growth, improve financial performance across the P&L, and increase revenue by delivering on key operational milestones and metrics.

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<title>Main tasks and responsibilities:</title>

<point> Improving operations: Scaling and improving country operations by reviewing current and defining new workflows. Overseeing merchant's operations, onboarding and content quality. Solving problems including but not limiting to pricing optimization, fraud decrease, refund optimization, and timely delivery to bring savings and drive orders growth. </point>
<point> P&L Analysis: Conduct in-depth analysis of the P&L and build financial models to support strategic decisions. Help optimize revenue and cost performance, and improve efficiency through automation and process standardization. </point>
<point> Strategic Planning & Decision-Making: Supporting the General Manager by providing data-driven insights and financial models to guide complex financial decisions. Identifying and recommending strategies to optimize financial performance, focusing on a balanced approach that considers both growth and cost management.</point>
<point> Owning and Delivering Key Operational Metrics: Ensuring the achievement of country targets through operational excellence and overall performance. Proactively reporting progress and KPIs in a timely manner. </point>
<point> Managing stakeholder relations: Coordinating with other departments and third-party providers to enhance operational efficiency. Fostering a strong collaboration within local teams, the central team and external partners, to ensure seamless project delivery and achievement of KPIs. </point>
<point> Project Management: Identifying and resolving the most challenging issues for country operations by working closely with other teams. Managing local projects to ensure alignment with the General Management's strategy. </point>

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<title>About you:</title>

<point> 4+ years of experience in strategy consulting, business operations, or a similar analytical role.</point>
<point> You hold a degree in Business Administration, Finance, Operations Management, or a related field.</point>
<point> You are a strategic thinker with advanced data analysis skills and a solid P&L understanding. You excel at solving complex problems and analyzing large datasets to generate actionable business insights.</point>
<point> You are a self-starter who proactively finds solutions to business challenges and takes ownership of projects from start to finish. </point>
<point> You are a natural collaborator with experience in managing stakeholder relationships across markets and functions. You excel in matrixed environments, driving alignment through strong organizational and project management skills. </point>
<point> You have excellent communication and interpersonal skills in both Greek and English. </point>

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Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

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<title>Why you’ll love it here:</title>

<point>Play a direct role in shaping the future of mobility.</point>
<point>Impact millions of customers and partners in 600+ cities across 50+ countries.</point>
<point>Work in fast-moving autonomous teams with some of the smartest people in the world.</point>
<point>Accelerate your professional growth with unique career opportunities.</point>
<point>Get a rewarding salary and stock option package that lets you focus on doing your best work.</point>
<point>Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.</point>
<point>Take care of your physical and mental health with our wellness perks.</point>

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<text>*Some perks may differ depending on your location.</text>
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